Keshanta Cleveland, Mba Email & Phone Number

Buffalo, Ny, Us

Buffalo, New York, United States

Buffalo-Niagara Falls Area

Worked alongside Property Manager with overall management of more than 400 units including residential and commercial offices.Oversaw monthly collection of rental payments, maintaining high payment rates by building positive relationships with tenants.Detailed and promoted vacancies for prospective tenants via company website, social media (Facebook), and rental sites (Zillow, Apartments.com).Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.Established strong, professional relationships with owners and residents by promoting team collaboration and exemplary service.Worked with SEO company in creating copy for website and implementing Google best practices to improve ranking using on-page SEO.

Buffalo/Niagara, New York Area

Tracked and analyzed web analytics using Google Analytics to recommend proactive adjustments to strategies. Assisted Digital Experience team with RTB task including completion of department web requests that required updates to websites using CMS platform Adobe Experience ManagerCreated landing pages and developed copy for websites across HealthNow network.Presented data and analytics to departments, offering constructive suggestions to improve user experience.Optimized content and pdfs that would be added to websites using Adobe Creative Suite.

Buffalo/Niagara, New York Area

Assisting customers in finding products by providing excellent customer service and living company values and essentialsMerchandising accessories department to present products in a visually appealing manner Processing and recording In-Store Pick up and Ship-to-Store ordersCollaborating with stock team to prep new accessory inventory for placement on sales floor Setting up floor plans/layouts according to company standardsUpdating merchandising of product according to visual merchandising reportsAssisted in set up and visual merchandising of our company's newest location in Ithaca, NYCreated a visual wall presentation for new location that was featured in company wide newsletterWork closely with merchandise manager on marketing displays and planning of merchandise placement

Master Of Business Administration - Mba

Bachelor Of Science (B.S.), Marketing

VP of Communications of the Fashion Industry Organization ('15-'16) - responsible for creating all marketing and advertising for club.

Fashion Merchandising

Activities and Societies: Member of Fashion ClubParticipated in walking for upperclassman in student produced fashion shows Expanded.