Kesharra Mackey Email & Phone Number

Data Entry

Stafford, Virginia, United States

• Proactively and graciously greet customers and responds to customer requests in a timely manner.
• Handles all cash receipts during shift, including maintaining proper cash levels in register drawer.
• Compiles with federal and state laws regarding the purchasing of tobacco and alcohol items.
• Calculates and reports accurate accounting of end-of-shift cash receipts from all registers.
• Manages store inventory by coordinating with internal/external vendors to verify the accuracy of deliveries.
• Oversees and monitors store-level marketing programs to ensure price coding is correct and shelf items are kept fully stocked.

Virginia Beach, Virginia, United States

• Implemented food safety and monitoring procedures to ensure food quality and corporate service standards were continually met.
• Developed and maintained thorough customer service protocols and trained staff on how to achieve exceptional customer service ratings.
• Managed day-to-day business operations, including handling cash receipts, overseeing labor hiring and scheduling, tracking food costs, and analyzing daily sales volume against expected milestones.

Virginia Beach, Virginia, United States

• Utilized knowledge of positional skills, customer service and courtesy, health and safety regulations and all Wendy's policies and procedures.
• Provided quality products and service in a clean and safe environment to each and every customer.
• Provided strong customer service skills and a great attitude.
• Connected with customers to ensure they have a positive experience.
• Helped customers order their favorite meals and prepare them.
• Partnered with other Crew and Managers to meet daily goals.