Business Technology Solutions Consultant
• Managed a team of 10, focusing on their growth and providing guidance• Led initiatives to boost project maturity and excellence• Achieved 100% compliance with SLA metrics for timelines and quality• Onboarded new client POCs, team members, and work streams, while offering strategic advice to leadership• Estimated costs, created Statements of Work, and developed project plans• Designed and developed reconciliation and data quality reports in Power BI• Reviewed financials, time reports, resource costs, and expenses for profitability