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Keshav Kumar S. is listed as Customer Success Specialist | Enterprise Key Account Management | Driving User Engagement & Satisfaction | SaaS Enthusiast | 4+ Years Experience | B2B | Helping Businesses Thrive 🚀 at HighLevel, a company with 45 employees, based in Coimbatore, Tamil Nadu, India. AeroLeads shows a matched LinkedIn profile for Keshav Kumar S..
Keshav Kumar S. previously worked as Customer Success Advisor at Highlevel and Customer Success Executive at Zoho. Keshav Kumar S. holds Bachelor Of Commerce - Bcom, Computer Application from Grd School Of Commerce And International Business (Grdscib).
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I'm a results-driven Customer Success Specialist with a passion for creating exceptional user experiences within the dynamic realm of product-based SaaS companies. With over 4+ years of hands-on experience, I've honed my skills in building strong client relationships, maximising product adoption, fostering their growth and ensuring customer satisfaction throughout their journey. I've collaborated with cross-functional teams to transform customers into advocates, consistently exceeding renewal and upsell targets by 20%+.Orchestrated webinars and training sessions, boosting user adoption rates by 25% and enhancing feature utilisation. Collaborated with the product team to relay customer feedback, leading to the successful implementation of several product enhancements.Proficient in CRM platforms Pipedrive, HubSpot, ZohoCRM, Freshdesk and customer engagement tools💡 Key Skills:✅ Customer Relationship Management✅ Onboarding and Training✅ Account Expansion and Upselling✅ Churn Reduction Strategies✅ Cross-functional Collaboration✅ Data-driven Decision Making✅ SaaS Product Expertise
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Coimbatore, Tamil Nadu, India
Active listening to fully understand customer requirements & ‘pain points' and translate into implementation plans to drive retention, reduce churn and promote entrepreneurial growth.Develop and execute implementation/conversion project plans, task schedules, and resource activities to ensure on-time and effective onboarding.Demonstrate technical acumen to.
Chennai, Tamil Nadu, India
Establish and manage the entire sales cycle from qualifying to scoping the opportunity, building relationships, negotiating and closing business.Possess deep product knowledge on Zoho Creator with ability to show product demos as needed.Resolve Customer issues by engaging closely with internal teams to help determine the best technical implementation plan.
Coimbatore, Tamil Nadu, India
Manage Client PortfoliosAnalyse Customer Data and improve customer experienceSustain business growth and profitability by maximising valueMinimise customer churnHandle and resolve customer requests
Coimbatore Area, India
Other employees you can reach at gohighlevel.com. View company contacts for 45 employees →
Aditya Gholkar
Colleague at Highlevel
Mumbai, Maharashtra, India, India
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BC
Betsy Cantrell
Colleague at Highlevel
Portland, Oregon Metropolitan Area, United States
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KS
Kiran S
Colleague at Highlevel
Bengaluru, Karnataka, India, India
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KM
Keante Mooney
Colleague at Highlevel
Crestview, Florida, United States, United States
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MS
Mohammed Sayeed
Colleague at Highlevel
Bengaluru, Karnataka, India, India
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KA
Krishna Agarwal
Colleague at Highlevel
Pune, Maharashtra, India, India
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DP
Deepak Patil
Colleague at Highlevel
Pune, Maharashtra, India, India
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FA
Farmin Ahmed
Colleague at Highlevel
Bengaluru, Karnataka, India, India
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AD
Adepu Deekshit
Colleague at Highlevel
Hyderabad, Telangana, India, India
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AG
Allison Graham
Colleague at Highlevel
Lake Oswego, Oregon, United States, United States
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Keshav Kumar S. works for HighLevel.
Keshav Kumar S. is listed as Customer Success Specialist | Enterprise Key Account Management | Driving User Engagement & Satisfaction | SaaS Enthusiast | 4+ Years Experience | B2B | Helping Businesses Thrive 🚀 at HighLevel.
Keshav Kumar S. is based in Coimbatore, Tamil Nadu, India while working with HighLevel.
Keshav Kumar S. has worked for Highlevel, Zoho, Kovai.Co, Audi Coimbatore, and Ig Group Of Companies.
Keshav Kumar S.'s colleagues at HighLevel include Aditya Gholkar, Betsy Cantrell, Kiran S, Keante Mooney, and Mohammed Sayeed.
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Keshav Kumar S. holds Bachelor Of Commerce - Bcom, Computer Application from Grd School Of Commerce And International Business (Grdscib).
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