Keshav Rathi

Keshav Rathi Email and Phone Number

Senior Training Specialist | Learning and Development | Generative AI | LLM | Empowering Workforces | Transforming Learning Experiences @ Amazon
seattle, washington, united states
Keshav Rathi's Location
Hyderabad, Telangana, India, India
About Keshav Rathi

A former boss once shared an Albert Einstein quote with me: "I have no special talent. I am only passionately curious." She recognized the same curiosity in me — my drive for innovation and continuous learning, traits that have shaped my career.Hi! I’m Keshav, and I’m driven by a passion for curiosity.My journey began as a Data Associate, where I focused on improving Alexa’s user experience by solving complex issues. This problem-solving approach, combined with a desire to improve processes, quickly established me as a subject matter expert.Curiosity led me to explore the field of Learning & Development, where I saw firsthand how impactful training can be for teams and organizational success. Empowering people to achieve their goals through learning felt far more fulfilling than simply resolving individual user problems.This discovery naturally led me into a training role at Amazon, where I now focus on leveraging my diverse experience to drive learning outcomes in areas like Artificial Intelligence, Generative AI, and Machine Learning.Currently, I’m part of Amazon’s Artificial General Intelligence Data Services (AGI-DS) team, managing various learning programs, new hire onboarding, and cross-functional training, alongside overseeing training delivery, coordination, and Learning Management Systems (LMS).I value leadership built on trust and autonomy. I believe that giving teams the freedom to own their tasks — while still providing support and guidance — leads to exceptional results. I balance a results-driven approach with an atmosphere where people can enjoy their work and stay motivated.With over 7 years of experience, I’m recognized for my expertise in program and project management, capability development, design thinking, instructional design, and cross-functional collaboration.Let’s connect — I’d love to exchange ideas or share more about my experience!

Keshav Rathi's Current Company Details
Amazon

Amazon

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Senior Training Specialist | Learning and Development | Generative AI | LLM | Empowering Workforces | Transforming Learning Experiences
seattle, washington, united states
Website:
amazon.com
Employees:
500669
Keshav Rathi Work Experience Details
  • Amazon
    Senior Training Specialist
    Amazon Apr 2024 - Present
    Hyderabad, Telangana, India
    Manage a team of site trainers, coordinating ongoing and upcoming trainings while addressing support challenges.Collaborate with Operations stakeholders to identify target audiences and training needs, ensuring timely delivery of learning modules.Partner with the Global training team to create materials and plans for New Hire Trainings, Cross Trainings, and Workflow Launches in AGI-DS.Oversee employee engagement programs, assisting managers with actionable improvement plans.Deliver impactful training and onboarding programs, measuring effectiveness to achieve desired results.Act as the point of contact for onboarding new leadership at AGI-DS for HYD and MAA sites, integrating senior program managers and site leaders.Manage and track convention changes for Hyderabad and Chennai sites through change management.Serve as the point of contact for the Learning Ambassador program, allowing operations associates to engage with training initiatives.Represent the training team in discussions with customers and data scientists to identify improvement opportunities and enhance satisfaction.Administer LMS platforms (Thinking Cap, KNET, Cornerstone), creating standardized reports and publishing training completion updates.Deliver virtual training using Cisco WebEx, Chime, and Adobe Connect; utilize data visualization tools (Tableau, Swift) for reporting.Conduct root cause analyses to resolve project challenges, enhancing training content for new customer segments.Establish a knowledge repository for associates’ queries, improving response efficiency; certified in Accent and Culture, with a feedback mechanism for data security issues.Drive collaboration and continuous improvement initiatives through regular feedback on processes, exception handling, and customer insights.
  • Amazon
    Site Training Specialist
    Amazon Jan 2023 - Mar 2024
    Hyderabad, Telangana, India
    Drive the hiring, onboarding, and training of new employees, including program managers and business analysts, for Artificial General Intelligence - Data Services.

Successfully trained 1500+ associates, achieving an average Learner Satisfaction score of 4.8/5 (goal: 4.5).

Develop, validate, and manage global training content, including SOPs for new programs and workflows.

Collaborate with global training partners across 9 sites to compile and analyze training data using excel for business reviews, tracking completion rates and performance metrics.

Design and publish global training newsletters to communicate key highlights and improvements to stakeholders and senior leadership.

Lead multiple programs, including new workflow launches and mentoring new hires, with a focus on reducing training-to-production time.

Manage Learning Management System (LMS) tasks, including enrollment, scheduling, and troubleshooting.

Onboarded and trained 12 visually impaired associates as part of Amazon's DEI initiative, achieving 100% throughput.

Pilot new training programs and publish detailed performance reports regularly using Amazon Quicksight.

Leading and owning multiple internal projects handled by the training team / Knowledge Management team. Facilitating the E2E completion of the projects and reporting necessary details to the leadership team and stakeholders.
  • Amazon
    Machine Learning Data Associate - Ii
    Amazon Dec 2019 - Jan 2023
    Hyderabad, Telangana, India
    Transcribed, verified, and annotated high-priority deliverables.Served as a Subject Matter Expert (SME) for teammates and managers.Coached Bottom Quartile(BQ) associates with performance tracking and feedback.Reported team performance to managers, driving actionable feedback. Implemented process improvements to reduce handling time and improve output. Delivered Weekly Business Review (WBR) updates, identifying challenges and suggesting improvements. Assisted in monitoring shrinkage, non-productive time (NPT), and overtime (OT) hours.
  • Amazon
    Machine Learning Data Associate - I
    Amazon Aug 2017 - Dec 2019
    Hyderabad, Telangana, India
    Transcribed, verified, and annotated high-priority deliverables.Managed diverse data analysis requests from various stakeholders.Created detailed reports using Excel to support data-driven decision making.Coordinated with SMEs and POCs to ensure alignment with process requirements.
  • M.K. Rathi & Co.
    Accounting Associate
    M.K. Rathi & Co. Mar 2016 - Jul 2017
    Hyderabad, Telangana, India
    Analyzed profit and loss statements and balance sheets for companies with revenue exceeding ₹10 crore to evaluate their financial position.Performed audits across diverse industries, including banking, construction, and food & beverages.Reconciled bank statements and resolved ad hoc queries.

Keshav Rathi Education Details

Frequently Asked Questions about Keshav Rathi

What company does Keshav Rathi work for?

Keshav Rathi works for Amazon

What is Keshav Rathi's role at the current company?

Keshav Rathi's current role is Senior Training Specialist | Learning and Development | Generative AI | LLM | Empowering Workforces | Transforming Learning Experiences.

What schools did Keshav Rathi attend?

Keshav Rathi attended Liverpool John Moores University, Institute Of Management Technology, Ghaziabad, Osmania University, St. Joseph Public School.

Who are Keshav Rathi's colleagues?

Keshav Rathi's colleagues are Bj Gill, Christian Cruz, Mahboob Khan, Uluc Alec, Nour Gadd, Yerri Vlogs, Mijanur Miah.

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  • Keshav Rathi

    Mba (Finance) | B.Tech | Strategy Consultant | Corporate Finance | Project Management | Management Consulting Enthusiast
    Nagpur
  • Keshav Rathi

    Chief Manager - Campus Branding, Engagement & Talent Acquisition, Kotak Mahindra Life Insurance || Mba Sbm Nmims Mumbai ‘24 || St. Xavier'S College , Kolkata || Cfa L1 Cleared
    Mumbai

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