With 16+ years of industry experience, I excel as a Warranty Manager in Tractors and Diesel engine manufacturing  Company, leveraging my technical expertise and quality assurance background to drive warranty excellence. My career spans 9 years as a service engineer in diesel power generation, 3.5 years in SANDVIK surface drill machines, and 3 years in quality assurance at YANMAR Aggri business. Now, at 37, I bring a mature and focused approach to warranty management, utilizing my core skills like field failures and warranty claims analysis, QC Tools, interpersonal communication, and problem-solving to optimize warranty processes and customer satisfaction. Holding a Diploma in Automobile Engineering, I possess a solid foundation in mechanical principles and a proven ability to apply technical knowledge in real-world scenarios. My unique blend of hands-on experience, quality assurance expertise, and analytical skills makes me a valuable asset in warranty management and customer support.