Keshava Murthy Email & Phone Number

Bengaluru

Bengaluru Area, India

Bengaluru Area, India

Review all project delivery processes of projects within Karnataka region.Participate in regional level and organizational initiatives with the objective of ensuring the highest levels of project delivery.Responsible for building and maintaining productive relationships with the customers.Actively monitors business performance to ensure effectiveness, adjust strategy as required.Program Tracking and Reporting to HOCE.Cost and Budget Management to ensure regional P&L is achieved.Workforce Acquisition and Readiness to deliver the required services for all the projects in the region.Identify gaps and develop corrective plans, develop and maintain service delivery plan.Achieve highest level of CSAT.Overall accountability and ownership for IMS competency framework development.Accountable for developing lateral and fresher hiring and training framework and strategies.Manage a team of account managers who are responsible for managing key accounts with respect to service delivery and revenue management.Worked has a Solution architect

Responsible for delivering desktop support for Aptech Institute and could help the organisation to renew the services business for Aptech Mumbai with reference to the services provided in Aptech Delhi office.Was responsible to maintain about 70+ systems in Windows, Novell and DOS environment.Managed the Novell network with Ethernet in bus topology.