Keshav P. Email & Phone Number

Canada

Abbotsford, British Columbia, Canada

1. Customer payment analysis, tracking & updating daily cash deposits & report, Processing Credit Applications & Credit Limits.2. Monitor customer account details for non-payments, delayed payments & other irregularities.3. Review AR aging to ensure compliance.4. Maintain accounts receivable customer files & records.5. Resolving valid or authorized deductions by entering adjusting entries.6. Investigating and resolving any dispute and billing discrepancies.7. Assisting in general financial management and analysis.

1. Leading and supervising a team of customer service associates to deliver exceptional service to customers.2. Developing and implementing strategies to enhance customer satisfaction and loyalty, resulting in improved customer feedback and increased repeat business.3. Streamlining customer service processes and procedures, identifying areas for improvement, and implementing strategies to increase efficiency and effectiveness.4. Fostering effective communication and collaboration between the customer service department and other store departments, ensuring a seamless and consistent customer experience.

Delhi, India

1. Prepare and maintain financial records and statements.2. Perform financial analysis and provide insights to support decision-making.3. Ensure compliance with accounting principles, regulations, and company policies.4. Reconcile accounts and resolve discrepancies.5. Manage accounts payable and accounts receivable processes.6. Process and track invoices, payments, and expenses.7. Assist in budgeting and forecasting activities.8. Conduct regular financial audits and internal controls.9. Prepare and file tax returns and ensure compliance with tax regulations.10. Collaborate with cross-functional teams and provide financial guidance and support.11. Utilize accounting software and tools to streamline processes and improve efficiency.12. Stay updated with industry trends, changes in accounting standards, and best practices.13. Provide support during external audits and assist with financial reporting.14. Analyze financial data to identify cost-saving opportunities and improve profitability.15. Assist in the development and implementation of financial policies and procedures.