Relationship Management Specialist (2018-Present)- I deal with all Higher Management or HRs of our Corporate clients. Assisting with policy maintenance i.e. Monthly reporting, Claim investigations, Group policy growth, Retentions, Onsite meetings, Training sessions, Monthly/quarterly site visitations, Billing statements and invoices, Claims Utilisation reports, Broker meetings/Training sessions, Overseeing Group take-ons and Card distributions, General Query escalations and Monthly Group check-ins to make sure our clients have a pleasant experience and all day-to-day functions run smoothly.Client Services Consultant/Administrator (2014-2018) - I did all the admin work e.g. Call centre, Confirmation of benefits, Claim queries, Chronic Medication processing and queries, Pharmacy Query assistants, Processing of applications, Endorsements, Filling, Petty cash, Copies, Meeting Minutes, Income and expenditures, Data Capturing, Updating Social Media Networks, Email queries, Payment Runs, Telephonic client queries, Complaints register, Distribution of member packs etc.

Lead facilitator- Peer to Peer Facilitation, Manage and Lead different sessions for 5 different schools, Filling, Data Capturing, Registration, Preparation new session, Researching, Attend management meetings, Meeting Minutes, Conferences, Assist with Project Management duties, Event Planing, Make sure colleges are up to date with To Do Lists and tasks etc.