Keshia M. Email & Phone Number

Develop and communicate strategic plan to acquire, deploy, integrate, and support technology solutions. Manage and ensure adequate technical support and fulfillment of IT related equipment, software, and processes for CM Group and its business partners. This position is responsible for the primary oversite of all service center efforts, customizing the IT service management system and all endpoint vulnerability remediation to ensure business goals are achieved. Supervisor responsibilities include but are not limited to oversite of budget, staffing, training and development, performance management, and workforce planning. Provide leadership and direction to team members, vendors, subcontractors, and CM Group personnel, support activities that are subject to business measurements and impact customer satisfaction. Participate in IT department planning to strengthen and improve service delivery plans and processes, standards, policies, and procedures, while ensuring their adoption and enforcement.

Remote

Responsible for coordinating, creating, implementing, and supporting learning technology and leveraging interactive applications and systems for end users. Design, develop, modify, and deliver training solutions on a variety of technological platforms to support corporate initiatives. Serve as the subject matter expert in learning management systems and online learning tools. Consult and collaborate with internal stakeholders to develop learning content and delivery methods.

Merrill, Wisconsin, United States

• Director of all technical and instructional operations and staff. Responsible for information systems and security, strategic and long-term planning, virtual learning programs/support, budget management, staff evaluations, 1:1 technology and software, student information and learning management systems, policy review, help desk/customer service oversight, team data/metrics, website/social media, software/hardware selection and purchasing, customer satisfaction, leadership development, training facilitator, assessment coordinator

Wausau, Wi

• K-12 technology integration experience, professional development coordinator and facilitator, iPad, MacBook, and Chromebook deployment project manager, single sign-on and state assessment coordinator, student information and learning management system administrator, tech mentor program supervisor, Digital Learning Day coordinator, District Technology and Leadership Committee chair, Intel elementary blended learning trainer, technology inventory coordinator, SMART Board Trainer, Google Certified Educator, Apple Learning Specialist

West Allis, Wi

• Created and implemented technology curriculum into a Next Generation Learning Community environment, implemented district personalized learning and 1:1 iPad initiatives, maintained all of aspects of District iPad distribution and inventory, assisted with maintenance of all technical equipment and password databases, facilitated staff professional development regularly, grant writer and recipient, overseer of Common School Funds budget and inventory, assisted with personalization of student iPads for an inquiry/project-based learning approach, promoted the ISTE and SAMR Model in technology education, school coordinator for state testing and progress monitoring assessments, Moodle and flipped classroom online instructor, school/parent technical liaison

Master Of Arts (M.A.), Educational Leadership And Administration

Bachelor Of Science (B.S.), Education, Minor In Mathematics

Education record

Apple Learning Specialist And Apple Teacher With Swift Playgrounds Recognition

Activities and Societies:

Level 1 And 2 Certified Educator

Designing Blended Learning Participant

Certified Trainer

Digital Leader Corps Participant