‣ Acting as a first point of contact for callers, dealing with emails and phone calls by responding, passing on messages or highlighting them for their executive’s attention‣ Managing diaries and organizing meetings and appointments‣ Booking and arranging travel, transport and accommodation‣ Reminding the executive of important tasks and deadlines‣ Typing, compiling and preparing reports, presentations and correspondence‣ Managing databases and filing systems‣ Implementing and maintaining procedures/administrative systems‣ Liaising with staff, suppliers and clients‣ Collating and filing expenses

‣ Editor and content writer for Graf Media based in Goa, India who work with a number of private and corporate clients. I regularly research, write, and edit copy for client proposals, corporate brochures, coffee table books, and personal websites.‣ Edited and re-translated the mythology for the book, 'Hampi: Of Gods and Kings', published by Graf and sponsored by the JSW Foundation.

‣ Planned, organized, coordinated, and managed the day-to-day activities of seven staff and services at multiple library sites.‣ Resolved concerns regarding building or personnel emergencies, safety, or public issues.‣ Coordinated assigned areas of responsibility with other departments and functional units within the District.‣ Recommended, established, implemented, and enforced library policies, procedures, rules of operation, and programs to assure that the activities in the facilities adhere to all Federal, State, and local codes, laws, and regulations, as well as applicable district policies, including the training of faculty, staff, and students.‣ Developed and maintained effective channels of communication with academic staff; assisted and enhanced communications between library services personnel; communicated with a variety of departments and outside organizations to resolve concerns, coordinate activities, schedule repairs, and exchange information.‣ Managed and oversaw the overall maintenance, appearance, and scheduling of multiple library facilities for the District.‣ Participated in the development and administration of the department budget; participated in the forecasting of funds needed for staffing, equipment, materials, and supplies; monitored and approved expenditures; implemented necessary adjustments.

‣ Responsible for carrying out required Circulation Desk duties including newly registeringpatrons, updating records, managing book and materials returns and check-outs, and collecting fines, as well as assisting patrons with copying, scanning, and other computer skills.‣ Responsible for managing a cash drawer and handling the bank deposit. ‣ Performed ongoing General Collection Assistance, including shelving, processing new books, and processing incoming and out-going deliveries via SBCL’s ILL system.‣ Took on Youth Leadership roles, assisting the Manager in the preparation and execution of multiple youth programs (eg. Summer Reading Program June-July ‘19, Tiny Tots, Little Artists, Story Time

‣ Feed and water animals according to their individual need‣ Clean and sanitize kennels, cages, and other animal living areas‣ Provide exercise and socialization for animals‣ Monitor animal behavior and report any concerns to management‣ Administer medication and treatments as directed by management or veterinary staff‣ Answer phones and assist customers with inquiries and reservations‣ Maintain accurate records of animal care and behavior

I was responsible for ensuring the wider team is fully supported, working closely with Finance, Client Partners, Client Operation Managers, the Engagement Executive team, and various corporate clients. This is a pivotal role in the business which demonstrates flexibility, strong organisational and analytical skills and the ability to work under pressure and to tight deadlines.• Responsible for the up keep of content of the Client Relationship Management (CRM) system (Salesforce.com)• Responsible for the sales process; ensuring credit checks, client contracts and billing and reporting requirements are in place• Organise and maintain document controls• Work with Finance team to ensure reporting / billing processes work smoothly and effectively• Oversee key client data and exception reporting on the CRM system

Receiving new individual referrals from sponsor clients, delivering an introductory call to the candidate, and scheduling a consultant first meeting or interaction to secure the revenue.• Meet key KPIs aligned to revenue targets and engagement rates for the business• Working to Client SLAs to make contact with the candidate within the necessary time frames• Accountable to an LHH Penna outreach schedule based on the quality of the candidate details• Assigning clients to the relevant consultant (taking on board skill set and geographic location)• Management of consultant diaries for UK 1:1 meetings• Speak to candidates at all levels and respond appropriately to various emotions that may be presented, while keeping an accurate log of data and record of conversations• Ability to respond tactically and convert candidates that may be less responsive to LHH Penna services• Communicating with corporate clients, Client Partners and Client Operations Managers on project requirements and queries• Various administrative & business support tasks as and when required by the wider business

Marketing ambassador for R.J. Reynolds. Worked regularly promoting products in high-volume nightclubs and retail locations.

Content writer for all the content on King Soba’s company website, product packaging, and North American Amazon marketing.

Worked in customer service, checking out lab equipment, mixing dark-room chemicals and handling cleaning and maintenance.