Work Management Technician
CurrentIdentify new work in the customer’s online Work Management System for Distribution Overhead and Underground EngineeringProcess work packets to create actionable projects for field employeesGather and disseminate 811 locate information for overhead and underground utility linesDistribute information to the field to help facilitate their workUpdate project information and status in the work management systemSubmit and track service requests with the system and send for billing with CustomerReport project status information to project supervisorsMaintain schedules for field crews and advocate for themInterface with the customer’s Work Management System specialistsData collection and entryProficiency in program use of: PivotTables, Excel, Word, Outlook, Maximo, Dynamics 365, PowerBI, Oracle and more