– Establishing Design process within product teams to gain more quality and less chaos;– Introduced documentation and checklist on how to contribute to the Design System;– 5 Personal Development Plans for other Designers;– 10+ grading sessions to identify Designers levels and growth vectors;– 20+ feedback documents to the candidates who couldn’t make it to the final offer based on a template with list of resources and opportunities;– 1 conference organized with ~1k offline and ~3k online participants, 40+ speakers and 4 streams (Product, Agile, Engineering, Big Data);– 3 internal meetups held as a speaker with topics: "Product Discovery and HADI cycles", "How to build perfect CJM" and "Design Systems".

Design Systems:– Building the Unified Design System for company's products and services, applying the atomic approach. Atoms → molecules → organisms (we are here) → templates → pages;– Created 6 essential Design Tokens: Colors, Typography, Spacings, Sizings, Grid and Elevation to have a unified source of truth with developers;– Reviewing components creation from other designers to be more consistent in approach;– 20+ ready-to-go components with 90% code relevance and documentation;Loans team:– Decrease of customer support incidents by implementing Loan Management within mobile application;– Facilitated regular sessions with general Customer Journey Map (AS IS & TO BE) refining to align business and product teams and apply opportunities to the team's backlog;– Conversion rate increase by refining checkout process with Loan Brokerage feature;– Advocated the Design Critique Process amongst 6 Product Designers to stay on the same page and review each other;FinTech team:Transformed the mobile balance experience into the online wallet paradigm.– 30% turnover rate increase by building custom payments feature;– 14% retention increase (from 46% up to 60%) by saving frequent payments;– ~20% raise of DAU by building public transport payments;Neobank team:– 6 months of true SCRUM development for the MVP release;– 100k MAU at launch in new application;– 10% increase of MAU by introducing in-app cashbacks.

– 5 articles about UX Design– Writer in 3 Publications: UX Collective (451k), The Startup (760k), UX Planet (32k)– 50k+ reads in total

• Conducted Surveys & Observations to validate pain points• Held Interviews and Usability Testings to identify the efficiency of proposed solutions• Built Prototypes for Usability Testing sessions• Built Design System for consistency and stability• Improved SCRUM process• Suggested Lean UX methodology for majority of cases

• Held 3 month Product Redesign Process (Web, Mobile, Brand and Marketing)• Built User Personas to understand the Target Audience• Built Prototypes for pre-launch issues validation• Optimized User Interface• Suggested improved way of SCRUM environment

• Performed whole UX lifecycle from problem identification to mockups as solutions• Optimized User Interface for better performance• Provided marketing materials• Followed User-Centric Design model• Assisted in SCRUM development improvement

• Helped to build improved Website version• Directly contributed to Web Developers• Performed small UX lifecycle (Ideas -> Sketches -> Prototypes)• Participated in SCRUM process• Code refactoring• Cross-platform testing

• Building simple landing pages, websites• Coding process maintenance• Web Development with JavaScript• Cross-platform testing• Documentation of specific test cases