Kelly Swanberg Email & Phone Number

San Diego, California, United States

Greater Los Angeles Area

Schedules all in-house production and liaises with customers, sales people, and the global development team to manage efficiency. Oversees accounts payable for over 375 accounts and invoices up to 200 accounts per month, to manage up to $350,000 in revenue and reducing past due payments by $100,000 monthly.Manages the RFID process through the work stream and projects production costs for full production specifications, including physical and employee resourcing. Develops timelines… Show more Schedules all in-house production and liaises with customers, sales people, and the global development team to manage efficiency. Oversees accounts payable for over 375 accounts and invoices up to 200 accounts per month, to manage up to $350,000 in revenue and reducing past due payments by $100,000 monthly.Manages the RFID process through the work stream and projects production costs for full production specifications, including physical and employee resourcing. Develops timelines and schedules production of up to 200,000 pieces per order, allocates employees to each project, and implements shift changes as needed to ensure coverage for production and daily operations. Created the processes and standards for database management of purchases, quotes and prices to manage inventory, quality control and customer requests. Provides cross-team support for sales staff by providing reports of new concepts, qualities and specialty products that meet customer specifications. Collaborates with the Director of RFID for in-house software development including managing contracts, placing hardware and development orders, liaising between IT, sales and customer teams to ensure that final specifications are meeting expectations. Show less

Glendale, Ca

Supervised the team consisting of eight employees, and provided all direction and training, resulting in better customer service to over 40 customers and a 50% decrease in development times. Merged the product development and customer service teams to streamline the development process and reduce information silos. Oversaw all projects through the lifecycle, including sourcing, quoting, project scoping, and sample production. Coordinated with local sources, global factories, and… Show more Supervised the team consisting of eight employees, and provided all direction and training, resulting in better customer service to over 40 customers and a 50% decrease in development times. Merged the product development and customer service teams to streamline the development process and reduce information silos. Oversaw all projects through the lifecycle, including sourcing, quoting, project scoping, and sample production. Coordinated with local sources, global factories, and global fashion brands throughout Asia, ensuring we were meeting customer specifications from samples through development.Researched and vetted local partners for supply chain efficiency needs to significantly decrease shipping turnaround times and to provide local fabrication options to domestic brands. Show less

Managed production coordination with more than 25 vendors, contractors, and wholesalers to purchase fabric, submit and track cutting tickets, organize manufacturing, order and pack trim, deliver cut goods for manufacture, and ensure timely delivery back to the company for sale. Managed the company’s social media outlets and increased brand engagement by 50% using influencer marketing. Designed imaginative, authentic content to drive engagement and generate buzz around new products, driving… Show more Managed production coordination with more than 25 vendors, contractors, and wholesalers to purchase fabric, submit and track cutting tickets, organize manufacturing, order and pack trim, deliver cut goods for manufacture, and ensure timely delivery back to the company for sale. Managed the company’s social media outlets and increased brand engagement by 50% using influencer marketing. Designed imaginative, authentic content to drive engagement and generate buzz around new products, driving traffic to the website and increasing sales.Oversee Social Media for content calendar creation, community management, and influencer outreach.Managed content creation and influencer management for viral campaigns. Show less

As an intern I run to our various distributors, suppliers and other places where we source from. I do light sourcing for various projects as well as help maintain our online stock, including counts, and shipping to customers. I am also the main contact for customers now, I call to check on orders and double check inquiries as well as answer emails.

Followed company enforced standards to create a "third place environment"Crafted beverages following provided recipes, resulting in customer satisfactionOpened and closed store to ensure that following shift was set up for successWorked with team to make sure Starbucks values and practices were in place

Aa, Pd Fashion Design

Activities and Societies: Beta Gamma Sigma

Bs, Business Management

Activities and Societies: Beta Gamma Sigma Studied Business Management as well as Humanities and Decision Sciences.