• Assisted in the ideation process of projects for AOP and LRS (Trends in the market and new technology) (Unsecured Loan)• Conducted research and data analysis to finalize the project by providing them into sequential shape• Collaborated with internal stakeholders (product spoc’s) in defining project scope, objectives, and deliverables• Collaborated with cross functional teams to align them with project understanding and feasibility (IT, Sales, Risk, RCU and Ops)• Prepared detailed project documentation including project charters, requirement specifications, and progress reports• Conducted user acceptance testing (UAT) of project requirements, new applications and provided feedback for improvement• Developed and maintained comprehensive reports and dashboards, utilizing Power BI, to track and monitor KPIs• Conducted monthly VOC call with product owners to listen to their needs and performed actionable• Audited the sample cases with API failures to check for BCP performed (Weekly and Monthly basis)• Interacted with SMT regarding project discussion, change in process & Signoff on new requirement

• Assisted in the ideation process of projects for AOP and LRS (Trends in the market and new technology) (Unsecured Loan)• Conducted research and data analysis to finalize the project by providing them into sequential shape• Collaborated with internal stakeholders (product spoc’s) in defining project scope, objectives, and deliverables• Collaborated with cross functional teams to align them with project understanding and feasibility (IT, Sales, Risk, RCU and Ops)• Prepared detailed project documentation including project charters, requirement specifications, and progress reports• Conducted user acceptance testing (UAT) of project requirements, new applications and provided feedback for improvement• Developed and maintained comprehensive reports and dashboards, utilizing Power BI, to track and monitor KPIs• Conducted monthly VOC call with product owners to listen to their needs and performed actionable• Audited the sample cases with API failures to check for BCP performed (Weekly and Monthly basis)• Interacted with SMT regarding project discussion, change in process & Signoff on new requirement

• Managed a portfolio of accounts receivable and maintained accurate records of all collection’s activities.• Implemented effective collection strategies, resulting in a significant reduction in delinquent accounts.• Conducted regular follow-ups with customers to ensure timely payment and resolve any payment issues.• Negotiated payment arrangements and settlements with customers, balancing needs of the organization with customer satisfaction.• Prepared and submitted reports on collection activities and account status to management.• Collaborated with internal teams, such as sales and customer service, to resolve disputes and improve collection processes.• Assisted in the development of collection policies and procedures to optimize efficiency and maximize recovery.

Financial Management, Securities Analysis, Fundamental and Technical Analysis, Portfolio Management