• Spearheaded Training department for 500+ employees across Pan India Location.• Handled a team of 15 Managers consisting (5 Training managers, 5 Quality managers and 5 Performance managers).• Revenue growth through sales strategy for thedifferent category and spearheaded special projects.• Created Quality audit metric from scratch and which lead to decrease in mis-commitments by 65% in the organization.• Boosted ARPU & conversion by introducing newsales hooks, improving the pitch, optimizing keyperformance metrics (calls/lead, connects etc.),providing & introducing new processes in BDA sales • Increasing revenue through adoption new pitch hooks and adopting new methods through , triggering through reach-out campaigns, etc.• Designing and tracking KPIs & metrics for the sales team (Effort, Lead Management ,Revenue efficiency, Pitch Quality)• Working with the Quality and Training teams todesign Quality metrics and process improvements• Ensuring optimum lead coverage & CRM operations by tracking number of attempts, connectivity etc.• Hiring and training Sales Managers & BusinessDevelopment Executives to deliver the desired targets.