Ketan Katdare Email & Phone Number

Pune Area, India

I am currently working on software documentation in the supply chain domain.Various responsibilities include:• Create and update online help content for products of One Network Enterprises such as Real Time Value Network™ (RTVN), Intelligent Logistics, Social Apps.• Implement DITA concepts for creating documentation sets. • Provide feedback on the UI/UX design of the product.• Create style guides for content creation and video production.• Create tutorial videos to explain technical concepts or procedures of the product.• Manage a team of three writers for the timely delivery of quality content.

Pune Area, India

I worked as an individual contributor for two cloud-based projects.Various responsibilities include:• Understand the software product and its functionality.• Interact with SMEs and coordinating with Dev/QA teams across multiple geographical locations to gather content for guides, requesting technical reviews.• Update and review API docs.• Conduct a live review of guides with the development team.• Follow Agile methodology.

Pune Area, India

As a part of information development team, I was responsible for timely delivery of quality content for our clients.Various responsibilities include:• Manage content in the installation guides, upgrade guides, user guides, release notes, and online help.• Single-sourcing DITA files for all common topics across multiple products to reduce the number of files created.• Coordinate with the development, QA, and ID teams across multiple geographical locations for information about new/changed content.• Conduct live reviews with product management, development, testing, marketing management, and editorial teams to ensure that no gaps existed in the documentation.• Publish fix packs and readmes to the Support Portal.

Pune Area, India

I was involved in writing educational documents (technical), User Guides for various clients. Also, I was part of an Instructional designing team to create content for e-learning courses.Various responsibilities include:• Content gathering & analysis• Creating User Guides, Educational documents (Technical)• Create storyboards• Review documents to ensure the highest usability standards.

Pune Area, India

I was responsible for creating technical and non-technical content for various websites, blogs, and forums.Various responsibilities include:• Interacting with SMEs.• Gathering content and developing non-plagiarized articles as per SEO requests.• Proof reading and performing global checks to make the entire documentation consistent.

Pune Area, India

I was responsible for developing various modules of the Hospital Management system as well as maintaining existing modules.Various responsibilities include:• Develop and test software modules for the Hospital Management System.• Document various processes of the Hospital Management system.