Ketan Katdare Email & Phone Number

Pune Area, India

• I am currently working on software documentation in the supply chain domain.Various responsibilities include:
• Create and update online help content for products of One Network Enterprises such as Real Time Value Network™ (RTVN), Intelligent Logistics, Social Apps.
• Implement DITA concepts for creating documentation sets.
• Provide feedback on the UI/UX design of the product.
• Create style guides for content creation and video production.
• Create tutorial videos to explain technical concepts or procedures of the product.

Pune Area, India

• I worked as an individual contributor for two cloud-based projects.Various responsibilities include:
• Understand the software product and its functionality.
• Interact with SMEs and coordinating with Dev/QA teams across multiple geographical locations to gather content for guides, requesting technical reviews.
• Update and review API docs.
• Conduct a live review of guides with the development team.
• Follow Agile methodology.

Pune Area, India

• As a part of information development team, I was responsible for timely delivery of quality content for our clients.Various responsibilities include:
• Manage content in the installation guides, upgrade guides, user guides, release notes, and online help.
• Single-sourcing DITA files for all common topics across multiple products to reduce the number of files created.
• Coordinate with the development, QA, and ID teams across multiple geographical locations for information about new/changed content.
• Conduct live reviews with product management, development, testing, marketing management, and editorial teams to ensure that no gaps existed in the documentation.
• Publish fix packs and readmes to the Support Portal.

Pune Area, India

• I was involved in writing educational documents (technical), User Guides for various clients. Also, I was part of an Instructional designing team to create content for e-learning courses.Various responsibilities include:
• Content gathering & analysis
• Creating User Guides, Educational documents (Technical)
• Create storyboards
• Review documents to ensure the highest usability standards.

Pune Area, India

• I was responsible for creating technical and non-technical content for various websites, blogs, and forums.Various responsibilities include:
• Interacting with SMEs.
• Gathering content and developing non-plagiarized articles as per SEO requests.
• Proof reading and performing global checks to make the entire documentation consistent.

Pune Area, India

• I was responsible for developing various modules of the Hospital Management system as well as maintaining existing modules.Various responsibilities include:
• Develop and test software modules for the Hospital Management System.
• Document various processes of the Hospital Management system.