Ketan Pema, Cism,Pmp Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, Us

(Client: Columbus Hospitality Management | Columbus, OH)03/2024 - PresentCybersecurity Work: Conducted security assessments, reduced incidents and developed PCI-compliant policies (NIST). Trained StaffProject Management Work : Led IT projects in hospitality, focusing on cybersecurity and infrastructure. Managed PCI Compliance 4.0 initiatives and risk assessments, enhancing efficiency and satisfaction.IT Infrastructure Specialist: Managed network and server installations for clients. Led cloud migration to improve performance and created compliance documentation.(Client: Communicare of Family of Nursing Homes | Cincinnati, OH)03/2023 – 08/2023Cybersecurity WorkDeveloped and executed a cybersecurity strategy across 27 nursing homes, ensuring regulatory compliance and data security.Project Management WorkManaged a $1.5M cybersecurity project, leading a cross-disciplinary team through assessment and implementation phases, and facilitated extensive staff training(Client: University of Arizona | Tucson, AZ)01/2023 - 07/2023Cybersecurity WorkLed Splunk integration to strengthen financial and HR system security, enhancing technology usage and best practices.Project Management WorkDrove initiatives to meet and exceed auditing standards, coordinating team efforts for successful software delivery.(Client: Kyle Moore Insurance Group | Cincinnati, OH)02/2022 – 08/2022Cybersecurity WorkImplemented a cybersecurity strategy to safeguard data and minimize risks, utilizing firewalls and encryption.Project Management WorkDirected Agile sprints for a cybersecurity project, ensuring compliance and aligning with business objectives.(Client: Nowcerts | Utah)10/2022 – 03/2023Cybersecurity WorkConducted risk assessments and developed a proposal to boost cyber resilience and security measures for a SaaS company.Project Management WorkLed the Cybersecurity Enhancement Project, delivering comprehensive security improvements and training materials.

Entrepreneurial Venture Implemented strategic plan, developed brand strategy, grew sales, hired and developed staff. Maintained awareness of competitive landscape, opportunities for expansion, customers, markets, new industry developments and standards.

Cincinnati, Oh, Us

Project Management Work:Orchestrated a multi-million dollar phone system migration, ensuring meticulous scheduling and organization for seamless execution.Founded and structured the Telecommunication Department, providing strategic leadership and team development.Resolved conflicts between Help Desk and Call Center Upper Management, maintaining a harmonious and efficient work environment.Oversaw all project facets from capacity planning and resource allocation to documentation and change management, showcasing adept project governance.Infrastructure Work:Directed the hands-on implementation of Call Center Telephony Technology within the data center, ensuring optimal setup and functionality.Achieved 100% operational stability and performance efficiency for call center technologies, underscoring a commitment to infrastructure excellence.Developed and implemented over 500 new or revised procedures, significantly enhancing process execution and integration.

Birmingham, Al - Alabama, Us

Project Management Work Managed the Data Center and Call Center technical and IT-related issues, coordinating the resolution of problems and streamlining operations as part of comprehensive project oversight. Infrastructure Work Maintained computer networks and systems, including software, mainframes, VPNs, routers, and other physical hardware within the beverage/manufacturing sector, ensuring robust and efficient IT infrastructure.