Product Management: • Product Strategy and Execution: Led the implementation and management of product beta tests, analyzed metrics, and developed success criteria for product acceptance. • Key Products: Worked on digital remittance products, including Money2India UK, Canada, Singapore, and US, enhancing user experience and functionality. • UI Design and Enhancement: Collaborated with UI/UX designers to improve user interfaces, ensuring a seamless and engaging customer experience. • Team Leadership: Managed a team of 4 Product Analysts, fostering collaboration and driving product development initiatives. • Stakeholder Engagement: Spearheaded complex transformation projects for banks and exchange houses, providing strategic consulting from onboarding to delivery. • Requirements Gathering: Documented business and functional requirements in collaboration with clients’ Business, Operations, and Compliance teams. • User Flow and Process Mapping: Created user flow diagrams to identify systems, dependencies, and supporting processes. • Gap Analysis: Conducted gap analysis for software changes, documenting enhancements with flow diagrams and process maps. • User Research: Led user and customer research to define product MVP, target personas, and key use cases. • Development Coordination: Acted as the primary liaison between development and QA teams, resolving impediments and ensuring alignment. • Cross-Functional Collaboration: Facilitated discussions between technical teams, domain experts, and clients to drive successful product outcomes. • Strategic Planning: Planned long and short-term strategies for product development, setting milestones, and managing resources. • User Acceptance Testing (UAT): Coordinated UAT processes, ensuring products met business requirements and delivered optimal performance.

• Proficient in implementing and managing product beta tests, analyzing metrics and data, and developing success criteria for product acceptance.• Managing a Team of 4 Product Analyst.• Lead complex transformation projects for Banks and Exchange House stakeholders and consulted them in strategy, onboarding, design, execution, and delivery phase to enable one or more remittance products.• Document Business requirements and functional requirements from clients Business, Operations, Compliance Team.• Create user flow diagrams identifying systems, dependencies and supporting processes.• Document software changes and enhancement requests using flow diagrams and process gaps in context of new business changes (Gap Analysis).• Evaluate process improvements and develop system solutions to meet user requirements.• Lead user/customer research to define product MVP, target personas and key use cases.• Point of contact for development team to field questions and assist with solving impediments.

• Managed Multiple projects of various banks & exchanges of Middle East, India, Canada, US, Singapore & UK.• Strong knowledge & experience working in teams implementing Agile Methodologies.• Facilitated daily retrospectives stand-up, iteration planning, sprint review and planning.• Worked with the CXO to plan the vison for the ongoing projects and completing in the given frame of timelines as per the project plan.• Prepared and presented weekly status reports to stakeholders and tracked project processes, deliverables.• Managed project conflicts, challenges, and dynamic business requirements to keep operations running at a high performance and help and educate team members wherever require.• Created long and short-term plans for product team, including setting milestones, adhering to deadlines, and allocating resources.