Hi, I'm Ketasha Steele. With an inherent passion for exceptional customer service, I've navigated diverse industries, from healthcare to logistics, always prioritizing client satisfaction and welfare. My journey has equipped me with a unique blend of skills that I'm keen on bringing to the dynamic world of the airline industry.Educationally, I'm proud of my roots from Buchtel High School, where my foundation of disciplined learning was established in 2003. I've always believed in continuous growth, as evident from my recent certification as a First Aid/CPR Instructor through the American Red Cross in July 2023. This isn't just a certificate; it's my pledge to ensuring safety and timely response in any emergency.Professionally, my experience spans various domains. Since 2021, I've been serving as an Independent Provider at the Summit County Department of Developmental Disabilities. Here, I am entrusted with the health, safety, and welfare of DODD clients, ensuring that each service aligns with their Plan Assessment. My role demands accuracy in service documentation and proactiveness in preventive actions.Parallelly, since 2018, I've been mastering the art of mixology with Chicks-N-Sips as a Mobile Mixologist. Traveling to different venues, I engage with customers, take orders, and ensure that all beverage consumption complies with legal age mandates.Before these roles, I had the privilege of contributing to United Healthcare as a Clinical Coordinator from 2017 to 2018. The administrative tasks, from processing referrals to addressing member and provider inquiries, honed my multitasking abilities.Most recently, I've embarked on an entrepreneurial journey as the owner of Redi Xpress Logistics Inc. We cater to various industries in the US, emphasizing efficiency and reliability in delivering essential items.Throughout my career, I've fostered skills like Leadership, Decision Making, Time Management, and Strong Communication. As I look forward to exploring opportunities in the airline sector, I'm eager to let my customer service expertise truly soar. Let's connect and discuss how we can collaborate for mutual growth!