Deliver technical leadership to US-based non-profit with international presence focused on well-being and equity. Direct 3 contractors and oversee budget of up to $700K. Research and evaluate new technologies and vendors with potential to advance WE’s agenda. Lead technical design and implementation of clients’ projects. Report to President and CEO.• Enhanced user experience and reduced classification time from 20 minutes to 30 seconds by introducing ChatGPT with few-shot learning (FSL) into delivery flow of classification of structural racism articles • Elevated reliability, timeliness, and comprehensiveness of reported data with team of 2 by insourcing data pipeline of Qualtrics, Google Sheets, and Tableau from underperforming vendor • Implemented new assessment product using 3rd party software and rolled out multiple assessments—1K+ people participated in assessments• Enabled winning $75K Nebraska State Department of Health contract by reaching out and assisting prospective client with applying new assessment methodology• Improved quality and access to survey data by selecting and managing 5 contractors with rare technical skills—delivered results in social media, data pipeline engineering, website development, and survey design

Led data science, product management, and user acquisition strategies for 12+ web startups. Spearheaded projects for user growth leveraging modeling and A/B experimentation, advertising with CTR and CPM optimization, and data product prototyping. Directed business growth, problem definition, and hands on development including complex SQL queries and clustering algorithms. Partnered with CEOs, COOs, and marketing VPs.Key Achievements• Reduced cost of grocery basket 10%+ while respecting order minimums by implementing cross-merchant shopping optimizer with money saving recommendations on economical sizes and low-cost providers• Re-assigned content to higher value advertising blocks and highest CPM rate among multiple candidate categories by using NLP and clustering techniques for health information provider • Created web metrics platform to track usage, loyalty, and acquisition sources of audience for job meta-search engine, predating Google Analytics

Partnered with product management, community, and senior management and provided statistics to guide choices about product features, user acquisition, content relevance, and revenue for online community for mothers and moms-to-be.• Achieved exponential user growth by expanding membership to 5M+ using A/B testing in partnership with growth hacking team (viral coefficient = 1.07)

Conceived and refined concept for robust back office software for microfinance institutions (MFI’s). Delivered critical support for development in collaboration with Grameen Foundation USA's Technology Center. Contributed to colleagues’ projects with connections and assistance writing business plans. Invited to coordinate microcredit workshop for Weyerhaeuser Family Foundation.• Wrote Product Requirements Document (PRD) for Mifos system• Solicited and evaluated bids from offshore contract development firms to build v1.0 of Mifos system

Co-founded and built startup funded by Ron Conway, KPCB, and Sequoia to provide data-backed customer experience recommendations to companies ranging from Fortune 500 to web startups. Managed team of 8 software and QA engineers and research team of 6 including 4 with PhDs. Co-authored multiple papers and patent applications. Notable clients included Yahoo!, HP, and eBay.• Designed and co-designed advanced analytics in product including forward and reverse clickstreams, "golden path" clickstream clusters, automated correlations, comment clustering, and sentiment analysis• Developed Alpha version of product as technical founder• Grew company to annual revenues of $10M and peak headcount of 180• Improved service team productivity by several hours per client by automating creation of PowerPoint presentations• Served as both Board director and secretary during initial phase of company development