Keith Kime Email & Phone Number

Atlanta, Georgia, United States

Onsite security support technician, servicing and installing various security systems and devices.

United States

- Utilized ConnectWise ticket system to connect with clients, addressing their issues and communicating in a timely fashion- Worked with a team to troubleshoot client issues, providing support to client and field technicians.- Worked on Brivo, Avigilon Open Path, Avigilon Access Control Manager, and Security Expert access control systems.- Worked on Avigilon Ava, Avigilon Control Center, Exacqvision, EagleEye, OpenEye, Rhombus CCTV systems.- Worked on DSC alarm panels, mostly webgui interface via Alarm.com

Greater New Orleans Area

Programmed CCTV/Access Control/Alarm system for nationwide client. Provided programming documents for projects. Assisted Project Manager with keeping track of subs and techs, assisting them with programming needs. Provided tech support for service calls from techs in field.Worked closely with client personnel, with daily short phone meetings and through WebEx, to ensure that projects were being completed, programmed as needed, and assist with other projects as needed.Built equipment and shipped equipment out to techs as needed.

Greer Sc

- Extensive travel throughout TN/NC/SC/GA/FL, 90% out of town- Serviced/Installed Advantor alarm system- Completed certification of Advantor 6.0/5.0 System Operator and Service Technician- Completed work orders using a tablet, laptop, scanning documents as needed

Troubleshot customer issues with their alarm, cctv, access control, and fire systems, primarily Ademco/Honeywell products. Ran wire and install devices in a professional manner. Answered service calls. Drove 4+ hours a day to job sites all over SC/NC/GA/TN. On-call every 4 weeks for a week. Overnight stays often. Worked off a tablet with work orders.

Cooked customers food to WH specific ways. Used register and credit card machine for customers paying. Cleaned store nightly. Prepared food.

Lexington, South Carolina, United States

- Answered phones, responding to questions asked by customers regarding problems or drop offs- Designed websites as Simple Geek Designs for several clients- Assisted customers in-store with problems, such as spyware and viruses, and assisted in selling computers- Did general house cleaning and errands for store as needed

Columbia, South Carolina, United States

- Serviced customers by providing comprehensive preventative maintenance, such as replacing bad cameras and access control equipment, on a weekly/monthly/quarterly basis- Passed C*Cure 9.0 Access Control training- On call 24/7 once every 3 weeks.