Ketreon B. Email & Phone Number

Remote

• Welcoming and assisting guests and visitors on a daily basis, demonstrating excellent communication skills, having a pleasant personality and love interacting with people.• Obtained and utilized basic conflict resolution skills, so as to handle difficult patients in the most professional manner possible.• Book restaurant reservations, purchase event or concert tickets, or make purchases on behalf of card members.• Provide consultative advice, solutions and recommendations. Additionally, pro- actively selling additional service for our platinum card members (e.g. Hotel, Car, Dining, Travel Experiences), whilst ensuring adherence to the customers agreed travel policy and requirements• Complying with all legal standard requirements, which include mandatory training, compliance and sanctions.• Deliver expectations on individual/shared team goals and support all business Key Performance Indicators. Proactively access metrics reports to check on and improve performance

United States

Specializes in creating bespoke events tailored to clients’ visions and needs.Demonstrated ability to plan and execute events of various scales, from intimate gatherings to large-scale celebrations.Known for innovative approaches, attention to detail, and commitment to exceeding client expectations.Expertise in event design, logistics management, vendor coordination, and budgeting.Proven track record of delivering exceptional experiences that leave lasting impressions.Skilled in client communication, relationship management, and problem-solving.Passionate about creating memorable moments and turning dreams into reality.

United States

Provided leadership and supervision for a team of baristasin high-volume locations, ensuring exceptional customerservice and efficient operations.Managed shifts and delegated tasks to optimizeproductivity, resulting in smooth operations during peakhours serving over 300 customers in 2 hours regularly.Implemented sales strategies and promotions to driverevenue growth and meet sales targets, while maintaininga positive and inviting atmosphere for customers.

United States

Danced as a principal for regular season shows.• Traveled with company dancers across country during performance season for shows.• Aided in production setup, rolling marley flooring, setting up stage lighting, and sound.

United States

Managed front office operations for a 150-room hotel,supervising staff and ensuring exceptional guest experiences.Led a team to successfully resolve guest inquiries, issues,and complaints, maintaining positive guest relations.Implemented strategies to improve efficiency and streamlineoperations, resulting in a 20% increase in guest satisfactionscores.

Tallahassee, Florida Area

Managed customer service operations and led cashier team in a high-volume retail environment, serving over 300 customers in 2 hours on a regular basis.Implemented sales strategies and promoted products to drive sales growth and enhance customer satisfaction.Demonstrated strong leadership and problem-solving skillsto resolve customer issues and ensure a positive shopping experience.

Baton Rouge, Louisiana Area

My duties with the Louisiana Workforce Commission include, my duties included explaining eligibility requirements for unemployment benefits in Louisiana to claimants, processing unemployment benefit applications and updating computer records.

Baton Rouge, Louisiana

Baton Rouge, Louisiana

United States

Baton Rouge, Louisiana