Ketty Darde Email & Phone Number

Growth and customer focusLeadership impactGets resultsMakes people / colleagues better, able to motivate them.Champions change and six sigma( Honeywell goal/ mission statement)Fosters teamwork and diversity, organise team building.Global mindset.Intelligent risk taking, knowing how far we can get.Self-aware / learner, always asking for more training, taking project into hands, dealing with Company deadlines.Effective and constructing communicator, building… Show more Growth and customer focusLeadership impactGets resultsMakes people / colleagues better, able to motivate them.Champions change and six sigma( Honeywell goal/ mission statement)Fosters teamwork and diversity, organise team building.Global mindset.Intelligent risk taking, knowing how far we can get.Self-aware / learner, always asking for more training, taking project into hands, dealing with Company deadlines.Effective and constructing communicator, building and mantaining a team spirit.Integrative thinker.Technical or functional excellence, always exciding customer and colleagues expectation, going that little bit far. Show less

Opened the new Global Customer Care centre in Glasgow, looking after the recruitment, insert the new staff, training and development planning for each of them, following their development.Working close with the ingeneer, building a raport with the other country branches.Managing and maitaning the ingeneer diary, maintain the Blackbury procedures with them.Be the point of contact for the customers ( banks, shops, hospitals, offices ).Technical knowledge on ATM machines.

PA to the General Manager.HR manager.Training and Developer Manager .Conference and Banqueting Manager.Sales Manager for London.Reservation Manager in York.Reception Manager in charge of the welcome for the customer, making them feeling at home, exceed their expectation.Organise Open day worldwide , attend seminars to rapresent Novotel UK.Housekeeper in Birmingham Airport, looking after the hotel appearance and the 25 team members, develop them.Fire Marshall… Show more PA to the General Manager.HR manager.Training and Developer Manager .Conference and Banqueting Manager.Sales Manager for London.Reservation Manager in York.Reception Manager in charge of the welcome for the customer, making them feeling at home, exceed their expectation.Organise Open day worldwide , attend seminars to rapresent Novotel UK.Housekeeper in Birmingham Airport, looking after the hotel appearance and the 25 team members, develop them.Fire Marshall between the Novotel Birmingham Airport and the Airport, dealing with bomb scare, evacuations procedures.Health and Safety, Fire marshall, first aider. Show less

This was a work placement while at the Lausanne University.I was able to learn the inside out of the Hospitality Management worldwide.Learn how to make profitable our business, how to be proactive, do forecast and budgets.How to identify staff needs, how to recruit team members.How to deal with grieving procedures, warning, laws requirement, disabilaty laws, racial discriminations, harassment procedures.How to return investments.

Education record

Import And Export

Activities and Societies: Import Export secretary. Translation