Kevin R. Email & Phone Number

• SQL database development write, update, and insert SQL scripts.• Responsible for Tier 1 Support.• Prepare Computer systems and SQL reporting.• Ensure maximum uptime and availability of critical systems.• Modify and enhance existing systems to incorporate new functionality and optimize performance.• Work independently and collaboratively to design and implementapplication features, including user interfaces, and business functionality enhancements.• Various Levels of Software and Network Troubleshooting • Maintaining and supporting a range from front-line users to executives.• Inventory Management.

Denver, Colorado, Us

• Guided potential residents through the application and leasing process• First point of contact in helping residents/coworkers fix technical problems such as printers, reconfiguring devices, and fixing software/hardware.• Collaborated with leasing/marketing in sales programs and marketing plans by conducting surveys and events• Completed administrative tasks such as answering phone calls, returning emails, and filing documents for leads/residents.• Aided in monitoring renewals by distributing and following up on renewal notices.• Helped Residents with any online Resident Portal account issues• Accepted service requests from residents and sent them to maintenance for quick processing.• Logged and distributed incoming mail using the package management system• Made leasing sales for all 1 to 6 bed floorplans

Washington, Dc, Us

• Installed, tested, repaired, and integrated L3Harris communications and computer systems • Ensured Communication networks remained online while conducting operations.• Coordinated and managed network design utilizing subnetting and building topologies using L3Harris Communications Planning Application.• Maintained confidentiality and discretion when working with cryptographic or sensitive materials.• Single-handedly accounted for and issued 190 controlled cryptographic items (CCI) worth over $3,000,000 through proper documentation and database organization (Microsoft Word/Excel)• Regulated user access to sensitive information by creating user profiles, assigning proper credentials, and maintaining audit trails.• Issued and ensured Communications Security (COMSEC) cryptographic fills were maintained in systems.• Advised supervisors and managers on the employment of secure network systems. • Installed single and multi-channel networks in various geographic regions and conditions.• Determined whether equipment should be repaired, replaced, or augmented.• Submitted daily progress reports for repair orders and prepared briefs.• Coordinated and trained Marines on the preventative maintenance and repair of computer/communications equipment.• Provided on-the-job new design software training to all assigned personnel.• Managed and maintained an online training database for work center personnel (Microsoft Word/Excel)