Kevin Evans Email & Phone Number

Platform Technical Lead at Newcastle Strategic Solutions

Newcastle Upon Tyne, United Kingdom

Sunderland, United Kingdom

My role as a Systems Administrator is summarised below:- Lead engineer on £7M project to implement desktop and server virtualisation- Enterprise wide Windows XP to Windows 7 Desktop migration- Enterprise wide Exchange 2003 to Exchange 2010 migration- Completed Physical to Virtual Server (VMware vSphere) Migrations- Designed and Implemented Enterprise Group Policies- Designed and Implemented Enterprise Login Script- Implemented Corporate Wireless Infrastructure- Lead role in the implementation of Guest Wireless Internet access and BYOD solution- SLA Management- ICT Budget Management and ICT cost analysis as part of ICT budgets being centralised- Support over 500 Servers- Support over 200 Line of Business Applications- Work to ITIL standards using Sunrise Call Management System (Sostenuto)- Incident Management- Request Management- Change & Release Management- Asset Management- Service Management- Implement new solutions from initial design through to release- Consolidate/decommission solutions to achieve efficiency savings- File server consolidation and data migrations with minimal downtime to customers- Provide skills transfer to peers using written and verbal communication methods- Liaise with 3rd parties and partners for resolution to technical issues- Document & Test Disaster Recovery procedures- Plan, manage and implement upgrades to core infrastructure and line of business applications- Prepare for future growth by carrying out Capacity Management using Tivoli/Solarwinds Orion

Sunderland, United Kingdom

- Work to agreed Service Level Agreements- Support over 4000 PC’s and Laptops across several sites- Use Sunrise Call Management System- Fault finding – Hardware, Software and Networking issues- Use of Remote Management Software – DameWare- Continuing to try and improve service and efficiency to Council Users- Installation of new hardware and software- Provide skills transfer to other members of the ICT Unit- Liaise with 3rd parties for resolution of technical problems- Provide Instructions and guidelines for Council users- Defined, deployed and managed, group policies to the desktop estate- Installed, Administered & Managed Asset Inventory, Software Deployment & Patch Management solution (SMS 2003)

- Completed Token-Ring to Ethernet Migration of over 1000 devices- Completed MSMail to MS Exchange Migration- Planned and carried out office moves- Work to agreed Service Level Agreements- Support over 3000 PC’s and Laptops across several sites- Managed team members and provided training- Used Sunrise and Remedy Call Management System- Provided 1st, 2nd and 3rd line support on Windows 95, Windows 98, Windows 2000 and Windows XP Operating Systems- Fault finding – Hardware, Software and Networking issues- Use of Remote Management Software – Netop- Various Project Work Carried Out – Rolling out software and fixes to 2500+ users- Provided Instructions and guidelines for Council users- Set-up Exchange E-Mail accounts- Installed and configured hand held devices - XDA’s and Blackberry’s- Installed and configured Windows XP PC’s and laptops as well as all other OS’- Implemented VPN solution and Local Security Polices- Scripting Administrative Tasks and Deployments – Batch, WSH

Btec Gnvq Advanced, Business

Rsa Computer Literacy & Information Technology, Information Technology