Keval M. Email & Phone Number

Hartford, Ct, Us

Boston, Massachusetts, Us

• Build, maintain, and manage reporting tools and processes that combine data from multiple data sources and systems to track key institutional metrics.• Create and manage web form for automated processes using FormAssembly and Qualtrics.• Gathered requirements, suggested ideas for webform designing and created test plan and test cases. • Regularly streamline and innovate data reporting by calculating student information and sending various data documents to administrators, Chairs, Deans, and Vice Presidents for regular reporting purposes and school use.• Created comprehensive documentation for standard work processes, aiding in knowledge transfer and consistency.

Glastonbury, Ct, Us

• Worked with clients to develop reports as requested per business needs and securely feed them to their application systems as needed.• Provided support to the Senior Account Manager on and offshore through all stages of the project’s life cycle.• Implemented a new data cleansing procedure that improved data quality by 30%.• Trained 2 new data analysts on the company's data analysis procedures.• Led a team of 3 data analysts in completing a 6-month project in 3 months.

Willimantic, Connecticut, Us

• Assemble and arrange display materials• Develop and maintain databases that provide information for library users• Organize collections of books, publications, documents, audio-visual aids, and other reference materials for convenient access• Preservation scanning

Willimantic, Ct, Us

• Provided technical support for any aspect of the CIS department, including computer hardware, operating systems, applications, printers, copiers, telephones, and networks, as well as PC Lifecycle Management.• Performed diagnostics and repairs of software and hardware. Perform post-resolution follow-ups to issues.• Documented issues from start to finish, including the problem-solving process, all decisions made regardless of success, and action is taken, through to final resolution.• Scheduled and perform preventive maintenance, including checking and cleaning of workstations, laptops, server room air handlers, network equipment, printers, and peripherals. • Design and administer technical training workshops for end users.• Create informational Tips and Tricks and requests. Escalate issues as required.

• Answer alarms and investigate disturbances.• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises.• Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.• Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences• Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates.

Waterbury, Ct, Us

My responsibility was to:• Sort & organized files and folders • Customer Service • Maintain and update filing, mailing, and database systems, either manually or using a computer.• Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Waterbury, Ct, Us

My responsibility was to:• Compile, sort and verify the accuracy of data before it is entered. • Compare data with source documents, or re-enter data in verification format to detect errors. • Store completed documents in appropriate locations. • Locate and correct data entry errors, or report them to supervisors.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Major: Business Information System. Minor: Healthcare Informatics; Business Administration