Keven Molina Email and Phone Number

A highly motivated, analytical, and dependable Technical Operations Specialist with problem solving attitude enhanced by integrating teamwork and collaboration to get the job done. Working independently or within a cross-departmental team situation or as a teacher, goals are always to first understand the issue, chart a pathway to solving the problem and then implement the solution as the modality for success.Always looking for new avenues for improvement in processes. Gathers needed information, solving problems using strong interpersonal communication that fosters a “can do” atmosphere. This includes recognition for achievements shared by all. Conscientious team player who readily demonstrates pursing a higher level of excellence in a dynamically changing environment is a constant goal for self, individuals, teammates, and the organization for which work is being done. Professionalism and the experience of working with and for others translates into a perfect paring of understanding, know-how, being able to inspire others to greater heights. With high integrity, creativity, patience, organization, and the willingness to acquire new skills this unstoppable combination makes for not only a respected team partner but a hardworking example to duplicate in a team atmosphere. Well versed in help desk / technical atmosphere. Will consider REMOTE or HYBRID or IN-OFFICE.EXPERTISE• Helpdesk Operations• Customer Service | Relations• Information Technology / Troubleshooting• Data Entry• Shipping | Receiving• Inventory Management• Incident Management• Workflow & Process Improvement• Assessment Business & Client Requirements • Deadline Adherence• Best Practices• LaptopsSKILLS• Analysis• Technical Knowledge• Troubleshooting• Research• Collaboration• Teaching | Teammates | Clients • Interdepartmental Communication• Performing in High Achievement Environment• Excellent Time Management Skills• Automation• Bilingual | English & SpanishTECHNICAL SKILLS•. Inventory Management, IOS, Jira Agile, Microsoft Exchange, Google Docs• GA’S Software Engineering Immersive | Front end development | HTML, CSS JavaScriptCompTIA A+, Verification Code: R6E3W8QQGJQ1QLSP