Originations Specialist
Current- Developed expertise in SoFi’s suite of loan products, including Personal Loans, Personal Line of Credit (PLOC), At-Work Contributions, Private Student Loans (PSL), and LEAF.
- Analyzed and validated loan applications through credit report reviews, income calculations, and regulatorydocumentation verification to ensure compliance and high data accuracy, while guiding applicants through each.
- Provided floor support to team members, sharing specialized knowledge and assisting with complex inquiries, demonstrating advanced problem-solving skills and a leadership mindset.
- Collaborated within a team of 15-20 professionals to enhance member experience, sharing insights to improve processes and actively advocating for member needs while adhering to confidentiality standards.
- Became proficient in using a wide range of industry tools, including Sofee, LoanPro, Persona, Glance, Pega, and Google Workspace, to efficiently manage loan applications, track member interactions, and identify key.