Originations Specialist
Current•Developed expertise in SoFi’s suite of loan products, including Personal Loans, Personal Line of Credit (PLOC), At-Work Contributions, Private Student Loans (PSL), and LEAF.•Analyzed and validated loan applications through credit report reviews, income calculations, and regulatorydocumentation verification to ensure compliance and high data accuracy, while guiding applicants through each stage to successful funding.•Provided floor support to team members, sharing specialized knowledge and assisting with complex inquiries, demonstrating advanced problem-solving skills and a leadership mindset.•Collaborated within a team of 15-20 professionals to enhance member experience, sharing insights to improve processes and actively advocating for member needs while adhering to confidentiality standards.•Became proficient in using a wide range of industry tools, including Sofee, LoanPro, Persona, Glance, Pega, and Google Workspace, to efficiently manage loan applications, track member interactions, and identify key trends for process improvement.
