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Kevin Aug Email & Phone Number
Supervisor, Infrastructure Services and Management
at
Northwell Health
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Supervisor, Infrastructure Services and Management
Location
Ridge, New York, United States
Who is Kevin Aug? Overview
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Quick answer
Kevin Aug is listed as Supervisor, Infrastructure Services and Management at Northwell Health, based in Ridge, New York, United States. AeroLeads shows a matched LinkedIn profile for Kevin Aug.
Kevin Aug previously worked as Company Owner at Aug It Consulting and NOC Manager at Ricoh Usa, Inc.. Kevin Aug holds Regents Diploma, Computer Hardware And Software from North Babylon High School.
Company email context
Email format at Northwell Health
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Northwell Health
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Profile bio
About Kevin Aug
Specialties: desktop deployment, windows support, HTML programming, graphic design
Current workplace
Kevin Aug's current company
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5 roles
Kevin Aug work experience
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Company Owner
Current
Aug It Consulting
Apr 2024 - Present
Noc Manager
- Managed a hybrid team of twenty-three technicians across the United States, in a 24/7/365 environment, including being an on-call resource for escalations.
- Implemented improved root cause analysis procedures that lowered weekly ticket amount by 30%.
- Arranged Personal Improvement Plans for direct reports.
- Managed IT support team staffing, including recruitment, supervision, scheduling, development, and evaluation.
- Established KPI’s around ticket resolution and time spent working tickets for the TOC and set up weekly meetings with engineers to provide two-way feedback.
- Played a key role in overseeing and improving ticket Service Level Objectives by setting, monitoring, and meeting SLO targets.
Mar 2018 - Mar 2024
Noc Supervisor
- Developed, continuously improved, and followed training regimen for training new NOC engineers.
- Further expanded experts VMWare knowledge.
- Functioned as an escalation point for all TOC engineers.
- Partially automated customer notifications related to patching, maintenance, and outages.
- Created a standardized communication template used for customer facing interactions.
Mar 2015 - Mar 2018
Network Operations Center Engineer
- Co-managed project to implement SolarWinds monitoring for customer devices.
- Managed monitoring systems.
Mar 2011 - Mar 2015
1 education record
Kevin Aug education
-
North Babylon High School
FAQ
Frequently asked questions about Kevin Aug
Quick answers generated from the profile data available on this page.
What company does Kevin Aug work for?
Kevin Aug works for Northwell Health.
What is Kevin Aug's role at Northwell Health?
Kevin Aug is listed as Supervisor, Infrastructure Services and Management at Northwell Health.
Where is Kevin Aug based?
Kevin Aug is based in Ridge, New York, United States while working with Northwell Health.
What companies has Kevin Aug worked for?
Kevin Aug has worked for Northwell Health, Aug It Consulting, and Ricoh Usa, Inc..
How can I contact Kevin Aug?
You can use AeroLeads to view verified contact signals for Kevin Aug at Northwell Health, including work email, phone, and LinkedIn data when available.
What schools did Kevin Aug attend?
Kevin Aug holds Regents Diploma, Computer Hardware And Software from North Babylon High School.
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