• Lead the sales process from prospecting to onboarding, and onboard an average of 3 customers each month.• Manage over 50 customers by communicating product options, suggesting products based on customer needs, and negotiating pricing and products.• Create PowerPoint presentations, proposals and reports for existing and potential customers to drive business.• Collaborate with other members of the sales team to ensure customer satisfaction.

• Conduct negotiation process for prelitigation files for complex liability cases for clients by leveraging personal expertise, relevant case-specific facts, and extensive research.• Negotiate confidentiality agreements and provide redlined amendments to settlement contracts based on discussions with adjusters andescalating issues to attorneys when necessary on over 30 files per month including prioritizing assignments and drafting correspondences.• Attend at least 1 mediation and/or arbitration per month with attorneys to provide support.• Lead all aspects of the contract process for software licenses/product licenses.• Engage in vendor procurement process to find software vendors that complied with internal policies, industry best practices, state law, andfederal law.• Create PowerPoint Presentations summarizing contract issues to guide colleagues on contractual matters.

• Provide training sessions to a collegial team of 8 employees on internal policies, customer service, and product knowledge.• Increase sales by over 20% per month by tailoring product recommendations to each customer's specificneeds.• Lead product teams to determine industry trends and potential new products based on analysis of customer data and direct conversationswith customers resulting in an increase in sales and customer satisfaction.• Reduce the cost of our top 20 vendors by 20% on average by leading the vendor contracting process and negotiating better prices.• Manage deliveries of product inventory received on a weekly basis.• Create reports using Excel on sales, inventory, and customer trends by analyzing data feeds resulting in 20% increase in profit realized

• Provide management oversight to a team of 9 employees engaged in sales, customer experience, and customer service.• Create deals and promotions based on analysis of customer data average.• Develop procedures to manage and track weekly inventory.• Lead communications with vendors and act as chief contract negotiator to improve customer deals and experience.

• Prospect and onboard new/potential customer- onboarded an average 5-7 customers per month.• Tailor communications with potential and existing customers to ensure products meet customer needs, increasing customer satisfaction by15%.• Increased sales by 35% through product and pricing negotiations with business clients.