Kevin B. O'Neil Email & Phone Number

Cincinnati, Ohio, United States

United States

• Film Reviewer
• Book Reviewer
• Interviews & Articles
• Creative Writing
• Highlights: Fantasia Film Festival, SXSW, Overlook Festival, Los Angeles Film Festival and SHUDDER press coverage

Cincinnati, Ohio

• Responsible for ensuring the hospital delivers services excellence to their patients by successfully managing 2nd and 3rd shift operations pertaining to Environmental Services. Responsibilities include:
• Personnel management, inventory management, equipment management, customer satisfaction, and executive reporting.
• Create & Develop training procedures, department training manual & shift duty lists
• Collaborating with department directors & managers to provide best care for patients
• Managing the scheduling, completion and documentation of Hospital weekly floor projects, focused on improving hospital operations
• MERCY STRONG Champion

Cincinnati, Ohio

• Responsible for ensuring the hospital delivers services excellence to their patients by successfully managing 2nd and 3rd shift operations pertaining to Environmental Services. Responsibilities include:
• Personnel management, payroll management, inventory management, equipment management, customer satisfaction, and executive reporting.
• Managing a staff of over 60 employees
• Collaborating weekly with 9 department Directors and daily with 16 Nurse Managers to provide the best in patient and hospital care.
• Managing the scheduling, completion and documentation of 12 weekly floor projects, focused on improving hospital operations
• Providing scheduling and duty lists for all shifts

Covington, KY

• Responsible for assisting clients with the management of their 401K portfolios to maximize their investment results
• Analyzed company data sources to deliver accurate information on client investments
• Achieved high customer service satisfaction scores supporting a diverse client base
• Averaging a 98% customer satisfaction rating via client surveys
• Led a team in cataloguing and developing solutions to division safeguard trends
• Researched and developed financial material to present monthly performance statistics during team meetings

Fairfield, Ohio

• Responsible for the operation of the warehouse facility, inventory, staffing, customer satisfaction, OSHA compliance, and security
• Delivered electronic inventory control and accuracy through our inventory management system for incoming and outgoing inventory of over 4500 SKU’s
• Consistently achieved a 98% accuracy in year-end Inventory count, resulting from continuous process improvement
• Increased Customer satisfaction with deliveries each year achieving an average of 83%, a 25% improvement from previous scores
• Responsible for staff scheduling, hiring and training a staff of 6
• Ensured SCP passed the OSHA safety and security audit annually

Torrance, CA

• Operations Manager - August 2007 – Sept. 2012
• Responsible for the overall management and operation of the warehouse, product shipments and deliveries, document management and safety.
• Responsible for personnel management, payroll management, inventory management, vehicle management, expense management, financial management, customer satisfaction, and executive reporting.
• Designed and developed a sales program to sell and distribute product from the warehouse generating $25,000 of profit
• Led the development and implementation of a corporate wide safety program resulting in a successful annual safety audits
• Results include a reduction of overtime by 70% due to operational and process improvements, and improved resource scheduling

Bfa, Computer Art & Digital Design

Activities and Societies: Computer Art Club Club Flag football & softballGraphic design and Fine Art major

Playwriting And Screenwriting, A

Screen writing

Fine Arts Study: Painting, A

Certificate Of Completion, Painting, A

Took summer classes for two semesters to keep up with my education