Responsible for facilitating the implementation and support of Robotic Process Automation initiatives across the revenue cycle. Leading a team of experienced revenue cycle business intelligence developers. Responsible for providing decision support for finance leadership and beyond.

Implementing cost saving and revenue generating RPA (Robotic Process Automation) solutions throughout the revenue cycle.

Responsible for leading workgroups and, as a senior coordinator, acting as an advisor to project leads on key decisions. Facilitated key enterprise workgroups such as the payor/plan, client/institutional billing, transplant billing, research billing, and reporting/analytics.Heavily involved in revenue cycle implementations within the Partners Healthcare network, most notably, the extremely complex workflows for Massachusetts General Hospital and Brigham and Women’s Hospital. Involved in the installation of Epic in approximately 50 private practices within the Partners Network.Acted as reporting lead for Professional Billing and responsible for developing, maintaining and distributing executive level dashboard metrics for both HB and PB.A member of the distributed development team which enabled me to leverage SQL and the Clarity Database to find areas for operational improvement using data analysis.Responsible for facilitating the Professional Billing enterprise support workgroup. In this capacity, I provide updates to middle and senior-level management on environment updates, demand management projects and enhancements related to their application.Represented Partners HealthCare in Epic’s 2018 XGM conference and presented our process for reporting out the financial health of community connect practices.

Responsible for creating Soarian Financials upgrade testing plans for Provider Accounting and Patient Access departments.Developed project plans for automated guarantor payment posting with Bank of America.Composed several policies and procedures for departments within the hospitals Revenue Systems.Perform ad hoc reporting for Provider Accounting and Finance departments utilizing Crystal Reports, Soarian Financials OLAP Cubes, and Microsoft Excel.

Updated software documentation, coordinated group projects, as well as train and mentor co-workers.Performed customer quarterly training seminars with new and existing customers on Billing Processes and Reimbursement Management.Conducted on-site operational assessments to analyze business office collection and reimbursement methods, as well as offer suggestions to improve financial fitness.