Kevin Bickers Email & Phone Number

Orlando, Florida, United States

Billing & Collections - Manage A/R collections process for past due invoices and provide customer service around collections activities- Assist the billing team on implementing new policies and procedures Accounting- Own the accounts payable process ensuring approval schedules are met and vendors paid timely- Maintain and track vendor control documentation- Support our international teams by collecting and tracking international invoices and maintaining proper funding processes and compliance

Charlotte, North Carolina Area

Severed as subject matter expert (SME) in policy adherence and operational tasks to ensure safety and protect assets. Accountable for more than 120 locations in AR, TX, OK, KS, MO, IL. Covered Small Business division consisting of over 200 Representatives.Selected accomplishments: • Developed and implemented market-wide action plans, lowering shrink and growing profitable month- over-month that was measurable on locations P&L. • Took region (80 plus stores) ranked 19 out of 20 regions in LP scorecard to top 5 within 6 months of managing region, expanding awareness of processes on weekly sales management team conference calls, providing one-one conversation with district leaders, sent out weekly communication with updates on rankings. Increased store visits for underperforming locations.• Initiated, coordinated, and assisted in development of retail sales team operational processes with use of P&L, boosting profitability, reducing shrink, and protecting assets. • Built capability of others through relevant and timely balanced feedback, education, and coaching using recognition to reinforce desirable behaviors.

Valparaiso, Indiana

Oversaw reverse logistics for Central Market (over 300 stores) and managed 2 Coordinators. Created and updated weekly inventory shrinkage live document, along with doing 50 store visits quarterly.Selected accomplishments: • Prepared, documented, and shipped returned products to AT&T per company guidelines weekly, validating policies were followed and financial impact did not exceed $10K monthly.• Oversaw locations regarding operational policy adherence, ensuring employee safety and boosting profits.• Conducted store visits / physical inventory counts / assessment reporting results to management, and partnered with store and sales leadership, improving upon operations at the store. Led department in stores visits made per quarter.• Held weekly team meetings, reviewing company objects and addressing any questions or issues.

Valparaiso, Indiana

Performed advertising, marketing, recruiting, hiring, training, scheduling and maintained POS. Company liaison with AT&T.

Course Work

Course Work