Kevin Biesecker Email & Phone Number

Tampa, Fl, Us

Tampa, Florida, United States

Onboarding of new properties as STR, Purchasing for the company

Tampa, Fl

•Oversee every aspect of the housekeeping and laundry department for a 213 room property•Hire, train, schedule, and evaluate the housekeeping and laundry staff•Ensure cleanliness and all standards and expectations are met, including COVID19 procedures with the BW We Care Clean program•Assist with minor maintenance issues on property•Effective manage a team of up to 20 employees

Tampa, Fl

•Responsible for overseeing the overall daily operation of the property and all departments within.•Championed high-visibility projects including multi-day events and property improvement projects•Ensure all required business licenses are valid and up to date, maintain health department and OSHA compliance.

St. Petersburg, Florida

•Assist the Clinic Administrator with overall operation of the spa•Contributed more than five years of progressive operations management and hospitality experience to boost sales by 20% in under 2 quarters•Ensure all therapists licenses are valid and current, including continuing education as required by state law

Tampa/St. Petersburg, Florida Area

•Audit daily financial reports for accuracy, validity and compliance and resolve any discrepancies•Post and balance all cash and credit card batches, usually exceeding $10K•Manage Service Express department ensuring guest quality standards are consistently met, guest requests properly logged and dispatched to appropriate department, and completed within set time frame.

Tampa, Fl

•Organized all aspects of office operations for the organization•Navigated and expanded use of QuickBooks for financial tracking and analysis•Managed A/R and reduced DSO by 3 days using key contacts in client A/P position

Tampa/St. Petersburg, Florida Area

•Participated in brand change working on multiple projects with tight timelines•Promoted to management leading the effort to implement Service Express in 2003•Served as QA team member in delivery of Loyalty Program Project•Focused energy on creative problem solving to maintain guest comfort while hitting targets during brand change•Recognized for "Outstanding Guest Service" at annual event

Tampa, Fl

•Sourced financial assistance for private student loans •Worked with multiple complex IT systems to gather facts on accounts and offer payment alternatives while mitigating financial risk•Exceeded monthly sales goals by 10% or greater

Tampa, Fl

•Analyzed account activity for fraud prevention•Handled sensitive customer information to grant credit limits and increases•Participated in Beta testing team focused on efficiency controls•Received Best Call Quality award for 4 consecutive months

Associate'S Degree, Business Administration And Management, General, 3.8

Clinical Skin Care, Esthetician And Skin Care Specialist

Trained in Clinical Skin Care including, facials, rejuvination, anti-aging, pre and post operation care, microdermabrasion, waxing.

Clinical Skin Care, Health And Wellness, General, 3.8

Licensed Esthetician in Florida (Facial Specialist)