OBJECTIVE:Seeking full time IT Support/ Network Administration or Desktop Support position in computer hardware and software support, utilizing acquired knowledge and experience in this fieldNETWORKING KNOWLEDGE BASE: Extensive Knowledge of Network Infrastructure, Installation, and Operations Hardware and Software implementation, management, and trouble-shootingVirtual Private NetworksTroubleshooting and Updating Desktop SystemsProfessional Audio/Video System Design, Customization and InstallationSimplification and Streamlining of Network TechniquesConfiguring Network Devices, Drivers, and Printers SOFTWARE:Microsoft Office Suite, GroupWise, Visio, Windows XP, Windows Vista, Windows 7, windows Server 2003 and 2008, Macintosh, Visual Basic, Linux, Microsoft SQL Server 2005, Microsoft SQL Server 2008, TimeForce, TimeForce 2, Clock Link , Clock Server
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Help Desk SupportQqest People Services Jun 2010 - Jun 2012UsHardware and software support, Installation and upgrades, Customer Service, Telephone Support, Remote access, Trouble shooting and Configuration. Recognized by customers and management for ability assist with difficult situations and complex customers, Up-selling, upgrades and Database Configuration, Online support including extensive interaction through Webinars; providing systems Trainings and successfully Maintaining multiple revolving Projects for 40customers + -
Network System AdministratorGrouplink Mar 2007 - Apr 2009Centerville, Utah, UsMaintained all local area network resources, website and company servers, hardware, software, and licensing. Enabled network users through active directory, Novell GroupWise, and NBX VoIP. Troubleshoot workstations with a number of issues ranging from account lock-outs, RAM installation, and application errors, hardware replacement. Reorganized the network layout to more user-friendly plan, designed, installed and implemented entire network system in new space. Provided technical support, client service, and client retention with troubleshooting software issues through remote desktop applications. Maintained and managed company network security.
Kevin Broadbent Skills
Kevin Broadbent Education Details
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Itt Technical Institute - Salt Lake CityComputer And Information Systems Security/Information Assurance
Frequently Asked Questions about Kevin Broadbent
What is Kevin Broadbent's role at the current company?
Kevin Broadbent's current role is Computer Network/Security/Desktop Support.
What schools did Kevin Broadbent attend?
Kevin Broadbent attended Itt Technical Institute - Salt Lake City.
What skills is Kevin Broadbent known for?
Kevin Broadbent has skills like Information Security, Help Desk Support, Customer Service, Customer Retention, Computer Hardware, Network Services, Network Security, Software Implementation, Computer Software Training, Ticketing Software, Network Design, Firewalls.
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