I have been selling top-tier enterprise technology solutions to the world's most successful companies for over 20 years.From - Web conferencing, CRM, Support, Field Service Logistics, SFA and Call Center To - Cloud Marketing, Social Engagement, Saas CRM and Workflows for Customer Service Operations.I bring a wealth of field sales strategy, domain expertise and people skills to any consultative sales cycle and have become an expert at mapping customer business needs to complex technical solutions.My unique value shines when I get a chance to apply my creative instincts and abilities to customer presentations and demonstrations.Specialties:Customer Experience, Call Center and CRM Technologies/Best PracticesSocial Business Strategies both Internal and Customer-FacingServiceNow CertifiedSocial MediaWeb DevelopmentMusic Production and Recording TechnologiesDigital Film EditingDemo Video ProductionIoTArtificial IntelligenceBusiness AnalyticsDigital PhotographyCloud MarketingDigital Commerce and Loyalty ProgramsCloud Architecture and IntegrationPrior Certifications on SFDC, Siebel, Oracle Service Cloud, Eloqua and ITIL