Kevin Cheong Email and Phone Number

Responsible for ensuring project sales efficiency and enablement within an assigned function. This includes supporting sales operation, sales strategy, performance monitoring and will be closely aligned with the sales team leadership development. Also monitors and maintain the sales funnel and lead direction.

-Implement the global Salesforce CRM strategy and serve as Salesforce- Admin, to deliver optimized technologies for the global sales organisation.-Handle certain day-to-day Salesforce system tasks including building custom reports, dashboards, and workflows.-Own the overall Country Sales target setting, as well as Sales Incentive Management including quarterly and full-year Sales achievement results by all levels.-Management of Sales performance and SIP calculation and payout process with HR Services-Assist and monitor sales segmentation between Segment sales and Account Managers.

Drives customer satisfaction & loyalty through comprehensive understanding and continuous improvement of our customer's experience. Customer surveys. Conduct customer satisfaction & loyalty feedback analysis from surveys, customer visits and other relevant sources (ie: complaints)

Experience in develop, manage and execute homeowners’ loyalty program (PRIME) in a property company, database management and consumer research. Manage consumer research initiatives and liaise effectively with leading external research agencies.

Project management from research set-up, day-to-day operation and coordination on variety of projects both at local and regional level; data analysis using statistical tools. Assist Project Director with proposal writing, reporting, deriving key insights and presentation of results.

Coordinating and assisting the General Manager in formulating and executing the marketing and promotion plan. Identify opportunities for strategic alliances and partnerships that further business goals. Coordinating and assisting in opening up international markets. Coordinating and monitoring building coating project. Monitored and assisted in setting up the Management Information Systems (MIS) and Specialize Dealer Outlet (SDO).