Kevin Coons work email
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Kevin Coons personal email
Prior to joining Nationwide, I led a successful career in television news as a photojournalist, highlighted by an Emmy® award for Outstanding Live Report. I was exposed to an extraordinary spectrum of events which drove a unique skillset and sense of accountability into my work ethic. • Worked independently under deadline to accurately present newsworthy events.• Set up and executed timely reports during breaking news situations for live broadcast.• Collaborated with reporters, assignment editors, and directors to improve final product.My journalism background provides an exceptional standard of motivation to overcome challenges.
Nationwide
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Sr Analyst, Quality AssuranceNationwideDes Moines, Ia, Us
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Analyst, Lead Licensing TechnicianNationwide Mar 2023 - PresentDes Moines, Iowa Area• Review and process complex applications, registrations, contracts and/or appointments, and maintenance requests accurately and in a timely manner to ensure licenses remain current• Implement customary changes of insurance licensing requirements based on updates to laws, regulations, and company policies to ensure compliance• Analyze and interpret licensing laws and regulations to diagnose problems that are not in good order and formulate solutions, through partnership with other teams, to resolve issues• Advise and educate internal and external customers about licensing requirements and the registration process via incoming calls and emails in order to keep the licensing process simple for them
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Money Services Representative IiNationwide Agribusiness Insurance Company Sep 2014 - Mar 2023Des Moines, Iowa Area• Performed financial transactions and activities related to customers, agents, and outside vendors including receipt, reconciliation, resolution, and disbursement of funds to ensure account accuracy• Researched money-related discrepancies and followed up on behalf of agents and partners to to identify a root cause and solution to complex issues• Determined appropriate actions related to account activities based on professional judgement combined with business unit procedures to resolve accounts with compassion and respect to members -
Escalated Collections RepresentativeNationwide Aug 2011 - Sep 2014Des Moines, Iowa Area• Resolved previously uncollected accounts via proactive communication with internal and external customers to discuss complicated situations with individual cases• Analyzed account activity with deep research to validate balances owed, and performed collections activity, resulting in resolution of 24%+ previously uncollected accounts• Recognized trends and opportunities for reps to improve results, provided feedback to leaders, and trained associates to increase overall team collection rate by almost 2%
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Collections RepresentativeNationwide Oct 2010 - Aug 2011Des Moines, Iowa Area• Expedited the collection of premiums through detailed analysis and close contact with customers, agents, and collection agencies while ensuring a high level of service• Processed payments received and maintained account status to ensure completion in a timely manner• Monitored collection agency activity and generated management reports upon request
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Premium Audit RepresentativeNationwide Nov 2008 - Oct 2010Des Moines, Iowa Area• Compared estimated premium to actual premium for the policy and prepared audit statements to assist in calculating renewal premium• Resolved audit disputes through frequent and open communication with internal and external customers• Secured evidence of other insurance for subcontractors in accordance with applicable rules in order to control exposure
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Commercial Processor/Audit Tech ClerkNationwide Mar 2008 - Nov 2008Des Moines, Iowa Area• Exercised knowledge and independent judgement to resolve issues and ensure accuracy in final account audit• Maintained working knowledge of state-specific guidelines, verified information, retained records, and prepared reports to improve processes
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Producer/Videographer/EditorSelf-Employed Video Producer Sep 2005 - Oct 2007Des Moines, Iowa Area• Produced wedding, special event, and legal videos for clients• Communicated with clients throughout production to ensure desired final product• Maintained archival library of all video projects and client contacts
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Field Tech/PhotographerNews 8 Austin Feb 2001 - Sep 2005Austin, Texas Area• Shot and edited assigned news stories for television broadcast• Collaborated with field reporters to produce accurate accounts of daily newsworthy events• Set-up, operated, and trouble shot microwave and satellite ENG trucks for live field reports under deadline -
Senior Master Control OperatorNews 8 Austin Sep 1999 - Feb 2001Austin, Texas Area• Managed Master Control staff• Designed and implemented training procedures for Operations department• Scheduled Operations department work shifts and vacations
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Studio Floor Manager/Camera OperatorKtbc Fox 7 Television Sep 1997 - Sep 1999Austin, Texas Area• Directed and managed studio floor crew during live television newscasts• Assisted Director with show preparation and camera shot selection• Prepared, tested and maintained studio floor camera and lighting equipment before, during, and after live news broadcasts
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Camera/Videotape OperatorKtvo Abc 3 Television Jan 1997 - Jul 1997Kirksville, Mo• Operated studio cameras and cued talent during live television newscasts• Checked, organized, and operated videotapes for use in live broadcasts• Edited videos for use on-air
Kevin Coons Skills
Kevin Coons Education Details
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Communication And Media Studies -
Nationwide Mutual Insurance CompanyBusiness Management -
Nationwide Mutual Insurance CompanyBusiness Management
Frequently Asked Questions about Kevin Coons
What company does Kevin Coons work for?
Kevin Coons works for Nationwide
What is Kevin Coons's role at the current company?
Kevin Coons's current role is Sr Analyst, Quality Assurance.
What is Kevin Coons's email address?
Kevin Coons's email address is co****@****ide.com
What schools did Kevin Coons attend?
Kevin Coons attended Indian Hills Community College, Nationwide Mutual Insurance Company, Nationwide Mutual Insurance Company.
What skills is Kevin Coons known for?
Kevin Coons has skills like Leadership, Consistency, Collaborative Problem Solving, Amazon Web Services, Personal Development, Integrity, Accountability, Data Analysis, Data Analytics, Resiliency, Communication, Negotiation.
Who are Kevin Coons's colleagues?
Kevin Coons's colleagues are Thalia Tiffany, Joe Dye, Keith Leary, Bob Dylan, Steve Varva, Diane Margarini, Kevin Murphy.
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Kevin Coons
Charlotte, Nc -
Kevin Coons
Winston-Salem, Nc3yahoo.com, vw.com, volvotrucks.us -
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Kevin Coons
Oshkosh, Wi2graphicpkg.com, amcor.com
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