• Coordinated daily schedules for field workers across 11 residential buildings and 6 retail spaces, while supervising and maintaining all properties regularly.• Organized and resolved over 2,000 HPD violations, including issues related to mold, lead, and vermin, throughout employment.• Led and supervised a variety of construction projects, including apartment, store, fire escape, boiler, roof, and exterior building rehabs.• Handled 15-20 tenant complaints weekly, promptly addressing issues to maintain high levels of customer satisfaction and foster positive resident relationships.• Demonstrated strong task management by organizing projects and updates using Outlook tasks and calendar tools.• Successfully recovered approximately $1.2 million in backed rent, including ERAP payments, across the entire portfolio.• Established and managed a dedicated team in the Philippines to support various operational functions.• Assisted in setting up an international accounting team in India, responsible for:o Oversight of bank accounts and reconciliations.o Monthly monitoring and reconciliation of credit card charges, ensuring accurate property and GL coding.o Processing all Accounts Payable and periodic invoices.o Ensuring accuracy in management fees and identifying potential discrepancies.o Documenting W2 payroll taxes and coordinating with CPA on quarterly filings.

• Facilitate the screening process for new tenants and personnel, spanning searching, interviewing, and selecting processes.• Fulfill organization and signing of leases and renewals for new or current tenants including rider and background checks.• Administer collections processes and oversight of repair requests and building maintenance.• Address and cure HPD violations promptly and comprehensively. Presently, having no HPD violations. • Collect monthly rents, communicate with tenants whom are past due, and handle all security deposits, cash deposits, and evictions when necessary.• Function as the primary points of contact to address complaints and handle emergency situations.• Oversee move in and move out processes to ensure procedures are executed smoothly.• Handle the billing and filing of taxes for each property, mange budgets, and maintain records accurately for 4 properties.

• Led Local Law 11 compliance project, overseeing contractor performance, managing site inspections, and negotiating AIA contracts to align with regulatory standards, timelines, and budget requirements.• Managed the build-out of an on-site gym, obtaining required permits, overseeing project timelines, coordinating contractors and vendors, and ensuring alignment with design specifications and budget.• Conducted weekly onsite visits to overlook construction and maintenance operations and progress.• Completed monthly bank reconciliations for four apartment NYC buildings, scrutinizing data and ensuring information is accurate.• Processed maintenance orders to ensure tenants receive prompt resolution of issues.• Supplied weekly and monthly apartment reports for owner.• Partnered with broker to establish leases, acknowledgements, and agreements.• Assessed tenant credit report, and met with tenants for lease signings.

>Generated invoices for Amex Corporate, Centurion, and BTA accurately and efficiently. >Aided in the screening and training process for new accounting hires in QuickBooks. This lead to the hiring and retention of 4 hires who stayed with the company.>Demonstrated Accounting and office functions to new and current hires.>Validated all invoices were recorded accurately and in a timely manner; processed invoices for biweekly check run encompassing about 250-350 checks.>Processed ACH and wires, helped with audits, assisted in sales tax reporting, bank reconciliations, and 1099 preparation. >Contributed to the successful implementation of Concur Expense Management. Established and implemented new procedures with finance and various departments to optimize processes and streamline business procedures.

>Piloted research and implementation of MyComplianceOffice for the organization.>Adhered to FEC rules and policies stringently to maintain continued organizational compliance.>Steered tests for insider trading to evaluate processes and procedures.>Gained expertise utilizing compliance software to eliminate multiple manual testing.>Formulated and established new rules for HR to abide by with new hires processes.>Processed the cancellation of brokerage accounts and maintained electronic copies of cancellation letters and staff.