● Manage a team of 22 Quality Managers, Quality Engineers, and Quality Inspectors at multiple domestic and international locations● Develop, implement, and maintain an effective QMS to meet industry standards and regulatory requirements. This involves creating documentation, procedures, and processes that ensure consistent quality across products and services.● Identify areas for process improvement through data analysis, root cause analysis, and collaboration with various departments. Implement strategies for continuous improvement to enhance overall efficiency and quality.● Lead efforts in quality assurance, ensuring that products or services meet specified requirements. Establish quality control measures to detect and address defects, deviations, or non-conformances.● Plan, conduct, and manage internal and external audits to assess compliance with quality standards. Prepare for and respond to regulatory inspections, maintaining a state of audit readiness.● Define, monitor, and analyze KPIs related to quality. Generate reports to communicate performance, trends, and areas for improvement to senior management.● Provide leadership and guidance to the quality team. Develop training programs to enhance the skills and knowledge of employees regarding quality standards, processes, and tools.● Establish mechanisms to collect and analyze customer feedback. Use this information to drive improvements in product and services and enhance overall customer satisfaction.● Assess and manage risks related to quality, including potential impacts on product safety, regulatory compliance, and overall business reputation.As Opex’s Quality Director, I play a pivotal role in shaping the organization's quality culture, ensuring that quality is ingrained in every aspect of the business to meet or exceed customer expectations while maintaining compliance with industry standards and regulations.

Qualitech consulting firm played a crucial role in helping organizations achieve and maintain ISO 9001 certification.● Assessment and Gap Analysis: Conducted a thorough assessment of the client's current quality management system to identify gaps and areas that need improvement to align with ISO 9001 standards● Implementation Planning: Developed a comprehensive plan outlining the steps required for ISO 9001 certification. This involved creating a roadmap for implementing necessary changes in processes, documentation, and practices.● Assisted in the creation, review, and optimization of documentation required by ISO 9001 standards, including quality manuals, procedures, work instructions, and records.● Training and Awareness: Provided training sessions to employees at various levels to raise awareness about ISO 9001 requirements and ensure proper understanding and implementation of the QMS.● Process Optimization: Worked with organizations to optimize existing processes or establish new ones to align with ISO 9001 principles. This often involved streamlining workflows, improving efficiency, and enhancing overall quality.● Internal Audits: Conducted internal audits to assess the effectiveness of the quality management system. Identified non-conformities and areas for improvement, ensuring the organization was well-prepared for external audits.● Prepared the organizations for external certification audits by certification bodies. Assisted in addressing any findings and ensuring compliance with ISO 9001 standards.● Continuous Improvement: Promoted a culture of continuous improvement within the organizations, encouraging ongoing monitoring and enhancement of processes to maintain ISO 9001 certification and improve overall business performance● Customized Solutions: Tailored consulting services to the specific needs and context of the clients, recognizing that each organization is unique in its structure, processes, and objectives.

• Trained and supervised quality staff.• Implemented ISO 9001• Developed and implemented quality control procedures and standards.• Conducted regular audits and inspections to ensure compliance with quality standards.• Analyzed quality data and implementing corrective actions as necessary.• Worked with suppliers and customers to resolve quality issues.• Maintained documentation and records of quality control processes.• Lead continuous improvement initiatives to enhance product quality.

Quality Engineer of 360 Mainframes