❖ Managed and facilitated daily branch functions, maximized revenues, exceeded sales and customer satisfaction goals, while minimizing operational losses.❖ Created business development activities and marketing plans❖ Managed office operations, work flow, office staff- including recruitment, performance management and training/development of specialty practice❖ Gather business intelligence and generate leads to develop future client profiles through prospecting, business/professional referrals, and client relationships❖ Update current and design new recruiting procedures (e.g., job application and onboarding processes)❖ Supervise the recruiting team and report on its performance❖ Keep track of recruiting metrics (e.g. time-to-hire and cost-per-hire)❖ Implement new sourcing methods (e.g., social recruiting and Boolean searches)❖ Review recruitment software and suggest the best option for company needs❖ Advise hiring managers on interviewing techniques❖ Coordinate with department managers to forecast future Lead generation❖ Participate in job fairs, career events and webinar❖ Possess excellent interpersonal, analytical, and organizational skills❖ Devised and implemented an innovative marketing business plan and promotional sales events to further support financial growth