Kevin Davidson Email and Phone Number

• Provide desktop, network, and mobile support at the City of Stow Police Department and Fire Stations.• Set up and configure desktop and laptop computers, network, and local printers.• Perform repair and maintenance of computers, run Windows updates and virus scans as needed. • Create and restore computer images.• Available to provide on-hand support for audio-video needs in conference rooms.• Run and terminate network drops.• Manage projects in the Police and Fire Departments as needed.• Collaborate with outside contractors when necessary.

• Provided client and production support in the Springfield, VA, production plant's press room, mail room, and plate room.• Repair desktop and laptop computers for the client and prepare computer reimage creation and backup of the hard drive.• Run network drops from various locations to a designated spot when more network connections in a specific area are needed.• Collaborate with outside vendors to aid in troubleshooting equipment when all internal efforts have been utilized.• Supports the client with preparing audio-visual equipment and video conference preparation for company meetings as required.• Assists the client with setting up wireless Apple and Android wireless devices along with using the company’s Cisco IP phone system. Supplies remote access and VPN support.• Reset network passwords using Active Directory to provide access to network resources. • Responsible for ensuring users adhere to network security policies and procedures.• Install rack-mounted servers and provide hardware support.• Works with the company’s electricians and machinists to help resolve hardware and software equipment failures.

• Perform preventative maintenance and repairs on electrical and electronic equipment, including AC/DC motors controls, conveyors, tying and stacking machines, FKI palletizers, 3000 XLS inserting equipment, fork trucks, electric jacks, and film processing equipment.• Run conduit and maintain lighting equipment throughout the plant.• Diagnose and repair press equipment and associated electronics in and around the Mitsubishi press.• Experienced using Allen-Bradley software for the PLC 5 and SLC 500 software upload and download.• Repair plate imaging equipment, including Fuji CTP Computer to Plate equipment, Bluefin Plate Processors, and Nela Plate Benders and conveyors.• Provide printer, barcode scanner, and forklift-mounted computer support.• Experienced with working with 120 and 277-volt lighting circuits.• Comfortable working with 480 volts 3 phase.• Experienced with the installation of security cameras and monitors.• Experienced operating Fork trucks, electric jacks, and Sky lifts.• Adhere to the proper use of PPE, Lockout Tagout, hearing, and eye protection.• Experienced with using multi-meters, cutting, and power tools.• Worked at elevations above 50 feet.

• Calibrate and repair X-ray and contraband detection equipment along with fiber scopes.• Performed preventative maintenance on audio-video equipment, printers, and fax machines.• Prepared weekly and monthly reports for management.

• Provided service, repair, installation, and retrofit of the company’s CNC Burny shape-cutting controllers.• Accountable to support the customer with technical-related issues by phone or on-site during field service calls. After the service call, reports were prepared to show results and recommendations to the customer and management upon their return to the office.• Supported the company’s internal Customer Service and Sales departments with Burny-related product knowledge.• Test, calibrate, and repair to component level of AC & DC, analog, and digital drives ranging from single and three-phase 240v and 480v.