Kevin Devalayam Email & Phone Number

With over six years of experience in operations and entertainment, I am a passionate and driven leader who strives to deliver exceptional customer service and operational excellence at Cinépolis India, one of the largest cinema chains in the world. I have completed my PGDM in Operations Management from Welingkar Institute of Management, where I gained valuable knowledge and skills in optimizing processes, enhancing quality, and reducing costs.As an Assistant Manager, I oversee the daily operations of the cinema, ensuring compliance with safety and hygiene standards, managing inventory and resources, and resolving any issues or challenges that arise. I also motivate and coach my team of 50 staff members, fostering a culture of collaboration, engagement, and performance. I have successfully implemented several initiatives to improve customer satisfaction, increase revenue, and streamline workflows, such as introducing online booking, loyalty programs, and feedback systems. I am always eager to learn new ways to enhance my skills and competencies, and to contribute to the growth and success of Cinépolis India.