Kevin Devine Email & Phone Number

Greenock, Scotland, United Kingdom

Greenock

Monkey Work provides a range of management and support services to professional brands and business through building partnerships to help strengthen structures, raise awareness, and increase productivity.Our management expertise ranges across a spectrum of industries.We pride ourselves in becoming part of the business we serve, positioning our services not as an add on or accessory, but as an integral part of it's core business.At the beginning of our partnership your dedicated Account Manager will work with you to understand your business and your vision for it. They will then work with you to set business objectives and KPI's to measure our progress, before turning your vision in to reality.

Gourock

Managed business in line with market trends through building and maintaining a high quality range of products and services.Ensured employees and guest were provided with a safe and secure environment through the implementation of both health & safety and food safety management controls.Forecasted budgets and spends as well as maximized revenue through local marketing, events, and stock management.Managed staff coaching, development, H&R and recruitment projects.

Glasgow, United Kingdom

Ensured the consistent delivery of high quality products and service, managing teams to ensure that they delivered legendary service to all guest visiting the business by engaging with teams to ensure that they remained focused a to achieving targets set.Managed business in line with store business plan and forecasts, managing allocated controllable and consumables spending levels inline with budget set. Finally, managed teams ensuring that they had an understanding of the vision of success for the store as well as keeping them up-to-date with any brand and store developments.

Glasgow, United Kingdom

Managed Costa Coffee High Street franchise located within the ground floor of the hotel.Managed Food & Beverage and Meeting & Event Departments within the hotel. Responsible for all staff coaching, development, HR and recruitment, ensuring all team members were fully trained in compliance with the company brand standard. Furthermore, was part responsible for raising awareness of newly refurbished and re-branded acquisition through local marketing,and converting the existing pipeline of business over to Premier Inn, whilst generating new B-2-B Meeting & Events revenue through managing pricing, marketing, operations, and sales strategies. .

Glasgow, United Kingdom

Provided sales support to all UK travel agents that sold TUI Holidays, providing them with essential non brochure hotel and resort information required for them to close sales. Furthermore, provided agents with system support for repackages, liaising with resort offices for additional non contracted room allocations. Finally, carried out all pre & post travel administration such as amendments, cancellations and flight changes.

Glasgow, United Kingdom

As Bar Manager my role was important in ensuring that the bar operation operated efficiently.I was responsible for all bars and cellars in the building as well managing a team of bar staff and bar supervisors, with the responsibility of ensuring that they were knowledgeable and provided a consistently high standard of service. This role required excellent people skills with a hands on approach to service. A good understanding of liquor stock management, yield, margins and gross profit was required.Finally, the understanding of how a bar operates along with great attention to detail within a focused customer service environment was essential.

Glasgow, United Kingdom

Travel Sales ConsultantThis was a target based position with monthly KPI's. In this role I assisted holidaymakers with travel arrangements. Selling a range of worldwide holidays packages and essential holidays extras.