Kevin Devlin Email & Phone Number

New York, Ny, Us

Monroe, New Jersey, United States

Wilton, Connecticut

Provides daily technical support through tickets submitted by employees working from in office, home, and Distribution Centers. Support includes software/hardware troubleshooting, software installation, and account administration. Support for hardware includes computers, printers, scanners, monitors, cameras, cell phones, headsets, docking stations, and video conferencing devices. Assuring that all new desks in the new office are complete with new peripherals. Also assures that employees working from home have proper equipment. Prepares new computers to be sent out to new hires, upgrade employees, and M&D warehouses. Keeps inventory of current equipment and deliveries.

Wilton, Connecticut

Fairfield, Connecticut

Provides both over the phone and in person technical support for phones, computers, tablets, printers, and more. Support is provided for Students, Professors, and Faculty. Performs onsite maintenance for classrooms, offices, and dorm halls. Examples of technical support include: software installation, data backup, account unlocks, sending tickets to correct departments to have the issue resolved, hardware, and software troubleshooting.

Wilton, Connecticut

Prepares computers to be deployed to Tauck employees by downloading new images to the computers and installing software to ensure the safety of the users. Computers are deployed both at the office and to Tour Directors overseas. Troubleshoots basic computer issues for onsite employees. Sets up onsite employees with new computers at their desk and ensures that their work is not interrupted. Takes inventory of incoming shipments of computers.

Far Rockaway, New York

Ensured safety of twenty students between the ages of ten and eleven years old. Organized classroom materials for daily activities. Aided students with any needs throughout the school day. Supervised students during lunch periods and school trips.

Fairfield, Connecticut

Helped students with their homework and preparing for tests for Introduction to Computer Science and Introduction to Structured Programming. Had a set schedule of office hours where students could come to be tutored. Communicated with the professor for what students needed more help than others and if they were seeking help or not.

Bachelor'S Degree, Computer Science: Information Technology

Activities and Societies: Alpha Class of Beta Theta Pi Fraternity, Club Gaming, Clean 2 Restore, studied abroad in Dingle, Ireland, Level.

High School Diploma

Activities and Societies: Father Troike Summer Leadership Program, Student Leadership Council, Gaming Club