Kevin Downs Email & Phone Number

Winter Garden, FL, US

Own the creation of Joint Positioning and Messaging, Solution Briefs, and First-CallDecks between customers and cloud vendors.

Portland, Oregon, US

• As the first marketing employee, I created the company’s positioning and messaging, competitive whitepapers, sales deck, product demo videos, security and privacy one-sheet, press release, and supported sales, channel.
• Instrumental in hiring Senior Documentation Engineer, Head of Demand Generation, and VP of Marketing.

San Francisco, CA, US

• An innovative and customer-focused leader who drove over $100M in sales, having established strategic partnerships, implemented effective marketing strategies, and fostered solid customer relationships.
• Managed the team that conceived, developed, and launched the innovative New Relic Cloud Adoption Framework, which filled a market gap by facilitating smooth cloud transitions for customers and partners and generating.
• Played a pivotal role in the re-design and successful launching of an updated New Relic infrastructure monitoring user interface, which saw an impressive 80% customer adoption within 30 days, boosting sales.
• Leveraged market trends, customer feedback, and thorough research to improve product features and develop highly effective messaging, positioning, and product roadmaps in conjunction with Product Management, field.
• Orchestrated and executed a targeted marketing strategy that significantly increased infrastructure monitoring usage amongst the identified customer base.
• Cultivated strategic partnerships with Microsoft Azure and Amazon Web Services, driving over $20M in new and converted sales, contributing to achieving overall sales targets.

Houston, Texas, US

• Responsible for supporting Sales Reps, Solution Architects, and partners throughout the SaaS sales cycle, including requirements, ROI, value, standard/non-standard needs, security concerns, data integration/migration.
• Achieved 102% of FY2016 target for SaaS sales resulting in $4.9M bookings
• Helped drive 50% YOY growth in Americas FY2015 SaaS deals resulting in $47M bookings
• Solutions: ITSM Service Anywhere, Project & Portfolio Management, APM and Application Lifecycle Management ALM
• Primary territory responsibilities: Central United States, SLED & Public Sector
• Secondary: West/East United States, Latin America & Canada

Palo Alto, CA, US

• Responsible for expert level customer presentations, demonstrations, RFx responses, knowledge and training for Canada, United States and Latin America.
• Carried quota ranging from $5M to $1.2B achieving average of 85%
• Utilized Amazon Web Services AWS for integrated solution demonstrations and presentations

Palo Alto, CA, US

• Responsible for supporting Territory Sales Managers and Partner Business Managers
• Respond to RFP, RFIs and scope product solution
• Create and perform demonstrations and presentations of the HP Software suite of tools

Palo Alto, CA, US

• Partner Solution Architect - September 2005-October 2006
• Responsible for supporting HP Partners with training, information and customer presentations
• Support both Territory Sales Managers and Partner Business Managers
• Primary territory responsibility: Southeast - Secondary: Mid West and South Central
• Primary Partner responsibilities: Pepperweed Consulting and Forsythe – Secondary: Agilysys and Maryville

Sewickley, Pennsylvania, US

• Solution Architect - February 2002-August 2005
• Responsible for process and technical support to the sales staff
• Create proposals, respond to RFP and RFIs
• Scope engagements for both duration and number of consultants to be assigned
• Create and perform demonstrations and presentations of OpenView suite of tools to potential clientsSenior Enterprise Management Consultant - July 1999-February 2002Noted on-site work:Wal*Mart – Bentonville, Arkansas.
• Responsible for setup, configuration, maintenance, deployment of Veritas NerveCenter, OpenView Network Node Manager, CiscoWorks and Optivity to monitor the Wal*Mart internal worldwide wide area network for fault.

• Responsible for architecture, setup, configuration, maintenance, deployment and upgrade of network applications that monitor the Lucent Technologies internal worldwide wide area network for availability and performance
• Applications include: Hewlett Packard OpenView Network Node Manager, IT/Operations, NetMetrix, Concord Network Health, Seagate NerveCenter, CiscoWorks, Optivity & Visionael

• Long term on-site work:Lucent Technologies – Maitland, Florida On-site sixteen months
• Team Leader - responsible for the four-member support team
• Senior Microsoft Windows NT 4.0 server and workstation support analyst
• Senior Microsoft Windows 95 support analyst
• Maintain and support fourteen Microsoft Windows NT 4.0 servers - Including DC, DHCP, SQL, SMS, File, Print, FTP and WWW servers
• Responsible for supporting over two-hundred computers, both desktops and laptops

US

• Long term on-site work:Quaker Oats – Chicago, Illinois - On-site ten months
• Responsible for providing support for the corporate networking team
• Build, maintain and support all servers, both local and remote
• Responsible for the documentation of local and remote servers

Atlanta, GA, US

• Responsible for upgrades, maintenance, support, and setup of a two-hundred fifty user Token Ring network running Novell Netware 3.11
• Maintain, setup and support one hundred seventy-five desktop, and seventy-five laptop PCs
• Responsible for the training of new technicians

New York, New York, US

Top graduate of the Brinkman/Froemming Professional Baseball Umpire School and recommend to Minor League Baseball Umpire Development.Worked spring training assignments for professional baseball prospects.

Bachelor’S Degree, Computer Information Systems

Education record