I currently work with the Jericho Project, a non-profit that provides homeless prevention service and housing for chronically homeless individuals. I work as part of a program that assists households seeking help through the NYC HomeBase system to avoid eviction and entry in the shelter system. We practice Critical Time Intervention (CTI) a person-centered approach to meet the needs of our participants and avert cycling through the system. I have also been an integral part of enacting significant organizational change - including the adoption of several formal best practices of service delivery and the agency-wide implementation of a new database system. I also have been an active part of our internal training section, providing workshops on such topics as Cultural Competency, Trauma-Informed Care, Incident Reporting, and training staff on all levels of our Salesforce-based Electronic Case Management software – from basics to advanced reporting and data analysis for quality assurance.Previously at Jericho, I headed a team that provides comprehensive career services to a set of Veterans, assisting them in obtaining education, employment, and other vocational opportunities. I also served as a Career Counselor to a number of different veterans programs, working directly to assist former service members with a host of vocational services.My educational experience has enhanced my ability to think in multiple ways and to look for creative, non-conventional solutions to problems. I have designed, conducted, and facilitated research aimed at improving health care by improving doctor-patient interaction, while completing my Masters degree in Cognitive Psychology. I have acquired a proficiency in public speaking and persuasive discussion; I am also a rapid learner of new tasks and I have a passion for promoting the public good. Specialties: Public speaking, social work, research design and analysis, experimental design, database creation and analysis