Kevin Duncan Email and Phone Number
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As a Head of Product with over a decade of experience, I am an expert in Agile project management and driving digital transformations. My skills extend to stakeholder engagement, creating customer-centric solutions, and implementing iterative processes - all aimed at maximising business value.In my previous role as European Data Lead, I successfully managed large-scale data migration initiatives across multiple regions using agile methodologies. One of my key accomplishments involved leading the creation of a comprehensive product strategy that's projected to bring 1 million new interactions to a new revenue stream by 2027. I also have a strong track record in establishing high-performing teams and reimagining core product features. This has resulted in significant growth while reducing operating costs and improving customer satisfaction by 10%.My approach is always about aligning immediate project objectives with sustainable growth and strategic advantage. So if you're looking for a leader who can bring energy, vision, and proven results to your digital transformation efforts, let's connect.
Novus Strategy & Consulting Ltd
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Product Manager ConsultantNovus Strategy & Consulting Ltd Dec 2024 - PresentLead the development and execution of product strategy, roadmaps, and go-to-market plans for an innovative digital platform in the UK property market. Collaborating closely with leadership, engineering, and design teams to align product initiatives with business objectives and stakeholder needs. Conducted market research, competitor analysis, and customer engagement to inform design and delivery. Oversaw the product roadmap, monitoring performance metrics to ensure continuous improvement and value delivery. Played a key role in upskilling internal teams, embedding best practices and ensuring sustainable growth. Served as a trusted advisor, driving cross-functional collaboration and delivering measurable impact. -
European Data LeadIrca Group Mar 2024 - Sep 2024Gallarate, Lombardia, ItAs European Data Lead, I drove large-scale data migration initiatives across multiple regions, emphasising agile methodologies, strategic stakeholder management, and value-driven, customer-centric solutions. My approach integrates iterative processes that foster continuous improvement and alignment with overarching business objectives.Expertise:Agile Project Management: Leading data migration projects with adaptability and precision to achieve timely, high-impact outcomes.Stakeholder Engagement: Building strong relationships with stakeholders at all levels to understand needs, align goals, and manage expectations for seamless project delivery.Customer-Centric Solutions: Developing and executing tailored data migration strategies that enhance customer satisfaction and business value.Iterative Processes: Utilising iterative workflows to encourage regular feedback, continuous delivery, and alignment with evolving project requirements.With a proven track record in executing complex digital transformations, I bring robust communication and leadership skills that empower cross-functional teams to deliver innovative, successful projects across Europe. My approach ensures each project not only meets immediate objectives but also contributes to sustainable growth and strategic advantage. -
Head Of ProductYell Sep 2022 - Feb 2024Reading, GbSeasoned Product and UX Leader with a strong focus on digital transformation, agile processes, and customer-centered innovation. I thrive on creating impactful strategies that elevate user experiences and drive measurable growth, successfully managing cross-functional teams to bring these initiatives to life.Key highlights:Led a comprehensive product and category strategy projected to bring 1 million new interactions to the marketplace channel by 2027.Established a high-performing product and UX team, implementing agile practices that accelerated release cycles from quarterly to monthly.Reimagined core marketplace features—such as chat, payments, reviews, and bookings—achieving strong growth whilst reducing operating costs.Improved customer satisfaction and loyalty scores by 10% through refined UX/UI and implemented data-driven forecasting to secure executive support for strategic projects.Engaged the business in our digital transformation journey, fostering a strong, customer-first culture organisation-wide.I am passionate about harnessing innovation to create value and lasting impact. Let’s connect if you're looking for a leader who can bring energy and vision to your digital transformation efforts. -
Head Of Yell MarketplaceYell Apr 2022 - Sep 2022Reading, GbResults-driven Product and Strategy Leader with a strong foundation in creating revenue-generating opportunities and delivering impactful marketplace solutions. My experience spans strategic roadmapping, cross-functional collaboration, and data-driven decision-making, all aimed at enhancing customer value and business growth.Highlights include:Led the development of a robust marketplace product strategy, using data analysis to prioritise features and define a roadmap focused on long-term success.Directed a collaborative effort to launch a high-quality MVP marketplace in just six weeks.Introduced an OKR framework centered on customer outcomes, driving steady month-over-month growth across key performance metrics.Secured a significant budget by aligning strategic vision with executive priorities and building strong stakeholder support.Established a culture of execution excellence, reducing time-to-market by 50%I’m passionate about leading innovative, customer-centric initiatives that deliver tangible results. Let’s connect to explore how I can help drive strategic growth and operational excellence in your organisation. -
Senior Product ManagerYell Jan 2022 - Apr 2022Reading, Gb -
Senior Product ManagerYell Jun 2021 - Jan 2022Reading, Gb -
Product OwnerThe Scottish Government Apr 2021 - Jun 2021Edinburgh, GbExperienced Project Leader with a focus on agile delivery, strategic decision-making, and continuous improvement. I have a strong track record of guiding multidisciplinary teams to achieve complex project outcomes on accelerated timelines, fostering collaboration and aligning stakeholders to drive success.Key achievements:Led a multi-disciplinary SCRUM team to launch a devolved benefit program within just eight weeks, utilising multiple agile frameworks to streamline delivery.Reinvigorated project outcomes through strategic decision-making and active stakeholder engagement, ensuring alignment with organizational goals.Instituted a culture of continuous improvement, refining delivery and implementation processes for greater efficiency and adaptability.I am dedicated to leveraging agile methodologies to deliver impactful results and enhance operational effectiveness. Let’s connect if you’re looking for a results-oriented leader to drive your next project to success. -
Agile Product ManagerCapgemini Apr 2020 - Apr 2021Paris, France, FrDuring 2020, I worked for Capgemini, a global leader in consulting, technology services and digital transformation. Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms.During this period, I was an Agile Product Manager working alongside HMRC delivering the Making Tax Digital programme. Making Tax Digital is a key part of the government’s plans to make it easier for individuals and businesses to get their tax right and keep on top of their affairs. HMRC’s ambition is to become one of the most digitally advanced tax administrations in the world. Making Tax Digital is making fundamental changes to the way the UK tax system worksThroughout 2020 I worked on a number of projects within the Digital Tax Platform for HMRC and, most importantly delivered the digital products that enabled the Eat Out to Help Out Scheme. The scheme was part of a number of initiatives launched by the UK Government as part of the COVID response programme to support businesses and the UK Public through an unprecedented global pandemic.The scheme delivered a discount on meals purchased and consumed within registered outlets and was administered via retrospective payments directly into the bank accounts of large and small businesses. To enable this, a full suite of customer facing tools were developed within record time - registration, claims and a public portal to search for participating outlets. A first for HMRC! -
Product OwnerArnold Clark Jun 2019 - Apr 2020Glasgow, GbTranslating the business vision, needs of our stakeholders and customer feedback into actionable value-adding product roadmaps, epics and user stories.Ownership & facilitation for planning all sprint ceremonies & meetings such as stakeholder briefings, daily scrums, sprint reviews, customer panels and team retrospectives.Prioritising multiple development backlogs and acting as the backbone of an iterative product development cycle.Working with various internal & external teams to determine what features will be in the future product release schedules focussing on value delivery for all.Actively engage with our developers, UX designers and stakeholders to solve problems in an appropriate way that will enable timely delivery of iterative product improvement. -
Product OwnerHeineken (Digital Commerce Europe B2B) Sep 2018 - Jun 2019• Accountable for delivering roadmap priorities for a customer centric pan-EU B2B e-commerce solution• Gathering requirements within participating countries, assessing central vs local functionality, defining user stories based on requirements gathered from the organisation• Ensuring pan-EU design principles & managing ambiguity and alignment on the solution while representing and prioritising the needs of participating OpCos through a product backlog in a fact-based manner• Managing product development on time, scope and budget • Regularly delivering product demos to key stakeholders• Working alongside the UX designer to ensure user experience is considered with every piece of functionality improvement and development
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Product AnalystThe Heineken Company Oct 2017 - Sep 2018Primary Responsibilities• Platform Preparation workstream lead• GAP Fit, Functional Consultancy, Requirements Management, Support Scope Management & Sprint planning• Provide support educating the Countries on HEINEKEN Agile Ways of Working • Lead Demos & Functional GAP FIT exercise to capture ALL high level requirements which arise• Escalate key questions, risks and impacts regarding other workstreams (integration, business change, architecture, etc.) to the relevant workstream leads• Act as champion of HEINEKEN Solution Design Framework • Workshop Planning for Preparation PhasePreparation Phase• Discover Workshop – capture user story placeholders, supporting notes (later become acceptance criteria), and actions/questions• Support MVP Scoping• User Story Workshops – following agreement that given topics are in MVP, complete detailed analysis of those topics to make the user stories ready for sprints• Refinement/Estimation – following user story workshops, defined user stories follow the refinement and estimation process• Backlog Management/Sprint Preparation • Escalate key questions, risks and impacts regarding other workstreams (integration, business change, architecture, etc.) to the relevant workstream leads• Act as champion of HEINEKEN Solution Design Framework • Provide expert domain for HEINEKEN product knowledge• Act as key point of contact for all Agile and Dev Ops ways of working queries
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Product Analyst/Product OwnerHeineken Mar 2012 - Oct 2017
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Digital Development CoordinatorHeineken Uk Apr 2008 - Mar 2012Amsterdam, NlDelivery of a complete professional digital communications, sales and event platform across the UK Beer & Cider businessAgency liaison, project management, budget/timescale compliance and UK Management Team interactionProvision of technical expertise for internet/digital communications in the UK Off & On tradeResponsibility for creation, maintenance and publication of all digital communication platformsFilming & editing of all video communications across the UKImprovement of internal communications to field sales teams through the development of leading-edge digital mediaBrought e-learning to life through development of new methods for sharing information, customer testimonials, case studies, etcImplementation of new digital tools and techniques in the external marketplaceProvision of insight in latest social media trends and provide regular recommendations on how these developments can be incorporated within the UK business -
Sales Operations ExecutiveHeineken Uk Jun 2005 - Apr 2008Amsterdam, Nl -
Finance AssistantScottish And Newcastle Dec 2003 - Jun 2005
Kevin Duncan Skills
Frequently Asked Questions about Kevin Duncan
What company does Kevin Duncan work for?
Kevin Duncan works for Novus Strategy & Consulting Ltd
What is Kevin Duncan's role at the current company?
Kevin Duncan's current role is Digital leader focusing on Agile methodologies, delivering customer-centric solutions & fostering stakeholder engagement. Proven in value creation & enhancing user experiences throughout digital transformations..
What is Kevin Duncan's email address?
Kevin Duncan's email address is ke****@****ell.com
What skills is Kevin Duncan known for?
Kevin Duncan has skills like Adobe Creative Suite, Propellerheads Reason, Logic Pro, Microsoft Office, Xcode, Sap, Photoshop, Illustrator, Premiere, After Effects, Dreamweaver, Flash.
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