Spearheading revenue growth and market expansion initiatives at Leviant. My focus includes:Formulating & Executing Go-to-Market Strategy: Crafting plans and overseeing implementation to boost Leviant's market presence.Market & Opportunity Analysis: Pinpointing untapped potential to guide our path forward.Strategic Partnerships: Building relationships and solidifying deals to increase reach and impact.Brand Leadership: Ensuring a prominent, well-respected market position through tailored marketing and PR initiatives.

Architected Leviant's operational foundation following acquisition, establishing the systems and processes essential for rapid scaling. Key achievements include:Operational Blueprint: Created the company's operational framework from the ground up, designing cross-functional workflows, management structures, feedback loops, and OKR systems.Process Development: Built out comprehensive operational processes, removing inefficiencies and ensuring a scalable, standardized approach.Salesforce Implementation: Led Salesforce (Sales & Field Service Lightning) implementation, empowering seamless sales and service operations.Strategic Vision: Worked with the CEO to define and execute Leviant's strategic vision, translating high-level goals into operational realities.Team Leadership: Recruited, developed, and motivated a high-performing operations team focused on customer support, service, logistics, and business operations.Customer Focus: Managed key client relationships, identifying opportunities for product/service enhancements and driving sales within the complex healthcare landscape.

As Vice President of Operations at Wellbridge, I successfully built and operationalized a Joint Commission-accredited healthcare facility from initial business plan to profitability. My executive oversight encompassed 45+ FTEs across Finance, Human Resources, Information Technology, Environmental Services, Security, and Food Services. I had P&L and cash flow responsibility with accountability for $15+M in revenue and $12M in expenses (annualized). I served as the leadership sponsor and project manager of numerous workflows and process management initiatives to identify and exploit operational efficiencies from the frontlines to the executive-level.My responsibilities also included liaising directly with the Board of Directors to develop, communicate, and sustain a clear vision, mission statement, overall strategy, and internal policies for the organization. I oversaw contract development, review, and approval, including Trademarks, NDAs, Service Agreements, Consulting Agreements, BAAs, SOWs, etc. I helped negotiate above-average rates from established health insurance companies, including Anthem, Cigna, and United Healthcare/Optum to improve patient volume and drive additional revenue.My focus was on balancing short- and long-term goals to create a high-quality care environment, while building a new brand and reputation in the addiction treatment space. I was also involved in long-term goal formulation, planning, and implementation for future growth of the business. I implemented approaches to continually improve operational efficiency, patient satisfaction, and employee engagement, and designed, organized, and implemented organization metrics into a dashboard for leaders. I planned and successfully transitioned outsourcing of revenue cycle management function and was involved with strategic decisions for establishing the organization in the marketplace, including identifying name, trademarking, brand and identity development, and creative.

In this role (and my immediate prior role), I maintained relationships with numerous portfolio companies and strategized on growth opportunities across different sectors, including healthcare digital technology, clinical trials, patient experience, medical devices, and healthcare services.I worked with domain experts and leadership, both within our organization and at portfolio companies, to develop and enhance new and existing products/services. An example of this was developing a 3D design and printing business from concept through operation, including budget creation, commercialization pathways, workflows, operational development, staffing, and outreach with an initial operating budget of $456K and capital expenditure of $273K.

I was responsible for both (i) overseeing the day-to-day operations for Northwell Ventures, the corporate development and venturing arm of Northwell Health and (ii) managing/developing a small portfolio of projects/businesses from the ground up. This unique role required me to constantly balance priorities as it relates to project-related tasks and operational tasks. I had joined Northwell Ventures two months after its inception and was part of its development and evolution. Operations: I support senior leadership in the development, communication, and execution of strategy and objectives; driving deliverables including monthly business reviews, fiscal planning, scorecards, and commitment setting. I follow-through on management, operational and leadership development and regularly work with HR, Finance, IT and other operational leaders. I create operational processes and practices that drive efficiencies for our senior leadership and organization. I also represent leadership in various forums.Project/Portfolio Work: lead identification and evaluation of identified business initiatives and innovative business solutions that advance our core mission. This includes evaluating new or revised technologies and processes and being responsible for concept development, strategy, and planning operational initiatives. Working with the Venture’s operations teams, we execute and implement new products/services.Both of these roles require communication both up, down and across the organization. I work closely with leadership to develop communications strategy, key messages and content targeted at a variety of internal and external audiences. I believe in, and aim to create, an organization/division that fosters the attributes of trust, openness, cooperation, balance, and respect as these pillars are paramount to creating a driven, high-performing team. Knowledge and skill are teachable, trust and respect is not.

This role was an expansion of my previous role as Coordinator, Joint Ventures, and I became progressively more responsible for managing the day-to-day operations of our Ventures group.

This was my first role in the Ventures group and I was primarily responsible for evaluates investment, joint venture, new business, commercialization, and product/service business development opportunities that we received from across the health system.

As a former member of the Office of Chief Nurse Executive at Northwell Health, I had the opportunity to serve in various roles, including Data Analyst Specialist, Operations Coordinator, and Coordinator. During my time there from July 2010 to February 2014, I played a pivotal role in overseeing Chief Nurse Executive's projects, which included the development of business plans, white paper reviews, and several corporate Nursing Department initiatives.One of my main responsibilities was analyzing and reporting various KPIs and metrics for the Chief Nurse Executive. I also coordinated a $4.6M project spanning ten facilities to improve patient safety and centralize telemetry. In addition, I assisted the Chief Nurse Executive with general healthcare-related matters, such as quality improvement, patient and employee satisfaction initiatives, and cost avoidance analyses.I was also responsible for organizing and serving as the point person for department members and sixteen Northwell hospitals on matters including quality improvement, operational management, and human resource initiatives. I presented to various senior-level leadership on quality indicators, human resource information, and other general healthcare topics.Lastly, I assisted in the development and implementation of new performance monitoring tools to evaluate efficiencies and the experience of patients in emergency rooms across sixteen hospitals. My time at Northwell Health taught me invaluable skills in project management, data analysis, and healthcare operations.